Donation Truck Driver

Hangers of Hope; Tyler (TX); On-site; USD 36,000 - 60,000; Full time

Job summary

Hangers of Hope is seeking a full-time Truck Driver to operate a straight box truck (16 ft or 26 ft) and join a team moving donated furniture to thrift stores. You will partner with a Furniture Mover, load and unload items, and maintain safety and organization in the truck and workspace.

You will embody a Christ-centered approach with donors and staff throughout pickups and deliveries. The role requires a valid TX driver’s license, physical strength, good driving record, and the ability to

Qualifications

• High school diploma or equivalent; 1–2 years related experience preferred.
• Must have valid TX driver’s license with proof of insurance and good driving record.
• Physical strength to move heavy items; able to work in truck/warehouse.
• Ability to use GPS devices and basic computer skills.
• Read English; understand and interpret documents and manuals.
• Commitment to Hangers of Hope’s mission; servant’s heart.
• Strong customer service and people skills.
• Ability to read and define problems, collect data, and draw conclusions.

Responsibilities

• Drive a 16 ft or 26 ft straight box truck (under 26,000 GVW) during shifts.
• Assist Furniture Mover to load/unload donated items carefully.
• Load, unload, and distribute donations to thrift stores; ensure item safety.
• Perform truck safety inspections and maintain a clean, organized cab and cargo area.
• Back up with hand signals and ensure area is clear before maneuvering.
• Provide friendly, Christ-centered hospitality to donors and communicate gratitude.
• Report injuries or accidents promptly to management.
• Follow donation guidelines and communicate item acceptance/rejection to donors.

Skills

TX driver’s license

Good driving record

Physical strength

GPS devices

read English

Basic math

Basic computer skills

People person

Mission commitment

Problem solving

Education

High school diploma or equivalent

1–2 years related experience preferred

Tools

Truck lift gate

Dollies & tie-down straps

Truck-related equipment

Phone/tablet

Job description

Carries out all transportation operations within the Transportation Department, including but not limited to, creating a Christ centered working environment, driving a straight box truck (16ft or 26ft) and working alongside a Furniture Mover, moving donated furniture and other items from donor’s home, distributing the donated product to one of the Hangers of Hope Thrift Stores, while in compliance with company policies, procedures, and the mission statement.

ESSENTIAL FUNCTIONS OF THE JOB

• 1. Work alongside the other Truck Drivers and Furniture Movers, daily, in the building of the team, by being an example of revealing Christ to all staff and donors, ensuring a Christ-centered environment.
• 2. Drive a straight box truck throughout the work day (automatic transmission, 16 ft or 26 ft, under 26,000 GVW) while being responsible for observing all traffic laws, in order to safely distribute product from the donor’s home to one of the Hangers of Hope Thrift Stores.
• 3. Works with a Furniture Mover to load and unload furniture and other donated items on and off a straight box truck, with careful attention, to insure that: people are not injured, Hangers of Hope Thrift property and the donor’s home or business is not damaged, donated items are not damaged, and space in the truck is properly utilized
• 4. Locks the truck cab and cargo door when leaving truck unattended, keeps diesel fuel above ¼ tank level, keeps diesel exhaust fluid above ¼ tank level, keeps truck clean with monthly truck wash, vacuums and dusts truck cab each month, keeps truck cab and cargo box organized and uncluttered on a daily basis, in order to provide a safe and clean working environment.
• 5. Trains, leads and encourages their assigned PMD associate to follow company policy, and to follow instructions based on daily assignments, in order to have a well-equipped and trained team.
• 6. Works with their assigned PMD associate to safely operate the truck lift gate and other furniture-moving equipment (2-wheel dolly, 4-wheel dolly, tie-down straps, other) as needed during the workday to help provide safety and teamwork.
• 7. Performs daily inspection of truck on key safety points; reports damage or broken conditions as they occur or are noticed during inspection, in order to ensure safety of the team.
• 8. Directs their assigned PMD associate to get out of the truck whenever the driver needs to back up, following prescribed hand-signals to communicate that the area the driver needs to back into is clear of hazards (people, pets, other vehicles, tree limbs, power lines, buildings, etc.) in order to establish a safe working environment.
• 9. Provides friendly and welcoming hospitality to all donors during all steps of the donation pick up process.
• 10. Treats all donors and their homes or offices with the utmost level of respect during donation pick-ups as well as effectively communicates gratitude to all donors, on behalf of Hangers of Hope Thrift Stores.
• 11. Reports any significant on-the-job personal injuries within 24 hrs and promptly reports all significant accidents or team-member injuries, to keep the Transportation Managers and Warehouse manager informed and to assure that the correct protocol is taken.
• 12. Evaluates the condition of donated items based on the donation guidelines set by Hangers of Hope Thrift Stores and communicates directly with each donor either graciously accepting or rejecting those items at the point and time of the donation, assuring that the stores are receiving quality product and that our donors are treated graciously.
• 13. Sends complaints or criticism “up the chain of command” (not with fellow employees), allowing open communication and a “safe haven” for potential issues or concerns.
• 14. Provides the donor with feedback cards and/or referral cards at the close of each pickup, ensuring our donors receive a Christ-centered service and they are cared for.

SPIRITUAL GUIDELINES

• 1. Practicing believer in the Lord Jesus Christ.
• 2. Belief that the Bible is God’s true Word.
• 3. Commitment to growth in relationship with the Lord Jesus Christ and in Christian maturity.

KNOWLEDGE, SKILLS AND ABILITIES

• 1. Must have a valid TX driver’s license (must provide proof of personal vehicle insurance (to prove insurability), must have a good driving record.
• 2. Must have physical strength and bodily health to move heavy furniture items and work in/on a truck and/or in a warehouse setting.
• 3. Ability to use cell phone, tablet and GPS devices.
• 4. Basic ability to add, subtract, multiply and divide
• 5. Ability to read (in English), comprehend, analyze, and interpret.
• 6. Ability to read (in English) and interpret documents such as policy/procedure manuals.
• 7. Basic computer skills with keyboard and mouse
• 9. Must be a people person with a willing attitude and have a servant’s heart
• 10. Must have a commitment to the Hangers of Hope’s mission
• 11. Ability to read and define problems, collect data, establish facts and draw valid conclusions.
• 12. Ability to interpret a variety of instructions provided in written or oral form.

EDUCATION AND EXPERIENCE

High school graduate or equivalent. One to two years in related experience is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid TX driver’s license
• Proof of personal vehicle insurance

WORK SCHEDULE/HOURS

Working full-time, ranging 35-40+ hours per week (minimum of 4 hours per shift). Usually working five days a week from 8:30-5:30 pm, and some Saturdays.

PHYSICAL/ENVIRONMENTAL DEMANDS

• 1. Stand or walk while moving furniture 60% of the time
• 2. Sit as a passenger in truck cab 25% of the time
• 3. Use hands to type – using tablet and/or computer 10% of the time
• 4. Use hands to handle documents 5% of the time
• 5. Talk or hear All Day

WORKING CONDITIONS

• 1. Truck cab with heat & A/C as needed
• 2. Truck cargo area with open cargo door (outdoor conditions) as needed
• 3. Warehouse with some heat in winter, fan ventilation in summer – as needed
• 4. In and around homes, businesses, churches (driveways, sidewalks, grass, steps, porches, living or work areas, some stairs or elevators) – as needed
• 5. Outdoor conditions in all types of weather (hot, cold, rain, snow) – as long as conditions are safe – as needed.

LIFTING REQUIREMENTS

• 1. Up to 100 pounds 10-20% of the time
• 2. Up to 50 pounds 40-50% of the time

PHYSICAL ACTIVITY LEVEL

Heavy physical activity including lifting, carrying, and moving large furniture items – followed by periods of alert mental activity while riding as a passenger in a straight box truck

MANUAL DEXTERITY

Use hands to hold and move heavy furniture items, work with tie-down straps in truck cargo box, handle cell phone and touchpad on tablet, minimal amount of computer keyboard typing to record hours worked each day.

VISION REQUIREMENTS

• Close vision (clear vision at 20 inches or less)
• 1. Distance vision (clear vision at 20 feet or more)
• 2. Color Vision (ability to identify and distinguish colors)
• 3. Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
• 4. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
• 5. Ability to adjust focus (adjust the eye to bring an object into sharp focus)