Donation Center Guest Experience Champion

Savers; Santa Clara (CA); On-site; USD 26,532 - 31,836; Full time

Benefits offered by this job

Comprehensive health care plans

Company-Paid Life and AD&D Insurance

Group Registered Retirement Savings Plan with matching

Paid time off

Mental health services

Job summary

Savers is seeking a Community Donation Center Ambassador in Santa Clara, California. This role involves welcoming customers during donation drop-offs and ensuring positive interactions. Candidates must exhibit strong customer service skills and be capable of handling physical tasks related to lifting and material handling. Comprehensive training from Savers University is part of the role, ensuring you are well-prepared from day one.

Benefits include health care plans, company-paid insurance, and retirement savings plans, demonstrating a commitment to employee well-being and career growth.

Qualifications

• Friendly and energetic, enjoys interacting with customers and donors.
• Communicates clearly, professionally, and courteously.
• Dependable and maintains a clean, neat appearance.
• Handles pressure and works effectively in a fast-paced environment.
• Ability to perform basic math calculations.

Responsibilities

• Welcome and assist customers during on-site donation drop-offs.
• Ensure each interaction is positive and respectful.
• Follow procedures for receiving donations.
• Maintain a clean and organized donation area.
• Engage customers to create a friendly experience.

Skills

Customer Service

Communication

Professionalism

Adaptability

Basic Math Skills

Job description

Savers is seeking a Community Donation Center Ambassador in Santa Clara, California. This role involves welcoming customers during donation drop-offs and ensuring positive interactions. Candidates must exhibit strong customer service skills and be capable of handling physical tasks related to lifting and material handling. Comprehensive training from Savers University is part of the role, ensuring you are well-prepared from day one.

Benefits include health care plans, company-paid insurance, and retirement savings plans, demonstrating a commitment to employee well-being and career growth.