Donation Center Attendant (RDC) 032

Goodwill of Central and Northern Arizona; Scottsdale (AZ); On-site; USD 17,218 - 24,523; Full time

Benefits offered by this job

5 Medical Plans

401K

Paid Time Off

Paid Holidays

Job summary

A community-focused organization based in Scottsdale, AZ is seeking a dedicated individual for a role involving the receipt and management of donations. Responsibilities include providing exceptional customer service, sorting donations, and ensuring cleanliness in donation areas. Candidates should have a high school diploma and excellent customer service skills. This position offers competitive pay starting at $15.15 hourly and comprehensive benefits after 60 days of employment.

Qualifications

• Must have excellent customer service skills.
• Ability to follow directions and be trained effectively.
• Proficiency in speaking and reading English is required.

Responsibilities

• Receive and sort all donations courteously.
• Maintain cleanliness in donation areas and assist customers.
• Implement safety measures in the workplace.

Skills

Excellent customer service skills

Ability to be trained and take direction

Ability to speak and read English proficiently

Education

High School education or equivalent

Job description

6339 E Greenway Rd Scottsdale Arizona, 85254, [phone]

Starting Pay :$15.15 Hourly

Hourly $15.15

Position Description

Receives all donations in an expedient, courteous manner and places items in the appropriate place. Operates company owned equipment.

Essential Duties and Responsibilities

Financial

Sustains growth through financial stewardship & fiscal responsibility.

• Accepts all donations from customers, providing outstanding customer service.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Sorts incoming donations based on general type of merchandise.
• Responsible for correctly labeling all gaylords for correct merchandise type including storage, pick-up, and transport.
• Creates manifest for shipping and transport of outgoing gaylords including trucks and trailers.
• Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property.
• Understands that any donated merchandise, whether saleable or not, is the property of Goodwill of Central and Northern Arizona and has no authorization to give it away for any reason.

Customer & Community

Collaborates with customers to understand and deliver customer's needs & expectations.

• Assists customers with unloading furniture or other items.
• Cleans restrooms, parking lot, and donation area. Sweeps and spot mops donation center floor.

Operational Excellence

Implements strategies to maximize resources and infrastructure.

• Maintains the placement of all merchandise and the organization of the donation center.
• Keeps leader informed of problems and makes appropriate recommendations.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Ensures works areas are maintained in a clean, uncluttered, hazard free condition.
• Immediately takes action and/or reports any unsafe or potential hazards and reports all team member and non-team member injuries to the RDC Operations Leader.

Team Goodwill

Promotes a culture that embraces growth & development to meet the needs of our team.

• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned

Minimum Qualifications (Education, Experience, Skills)

• High School education or equivalent
• Excellent customer service skills
• Ability to be trained and take direction
• Ability to speak and read English proficiently
• Ability to pass a background check and drug screen, where applicable for position

Reasonable Accommodation Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain @goodwillaz.org or @gimv.org, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website https://www.cisa.gov/be-cyber-smart/campaign to learn how to report it.