Donation Center Attendant (RDC)

Goodwill; Phoenix (AZ); Hybrid; USD 21.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical plans

Dental plans

Vision Plan

401K traditional & Roth

Employer Paid Life Insurance

EAP

Paid Time Off

Zusammenfassung

Goodwill of Central and Northern Arizona in Phoenix, AZ is seeking a Donation Center Associate to receive donations, assist customers, and help unload furniture. The role operates company equipment and maintains donation area.

You will maintain safety, label merchandise, prepare manifests, and uphold Total Rewards benefits; must pass background and drug screen; starting pay $15.15 per hour; benefits include medical, dental, vision, 401(k), and paid time off.

Qualifikationen

• Excellent customer service skills.
• Ability to be trained and take direction.
• Ability to speak and read English proficiently.

Aufgaben

• Receives all donations in an expedient, courteous manner and places items in the appropriate place.
• Operates company owned equipment.
• Sorts incoming donations based on general type of merchandise and labels gaylords accordingly.
• Creates manifest for shipping and transport of outgoing gaylords.
• Safeguards company property and reports theft or injuries.
• Assists customers with unloading furniture or other items and cleans donation area.

Kenntnisse

Excellent customer service

Training & direction

English proficiency

Ausbildung

High School education or equivalent

Jobbeschreibung

34455 N 27th Dr Phoenix Arizona, 85085, [phone] Starting Pay :$15.15 Hourly Position Description: Receives all donations in an expedient, courteous manner and places items in the appropriate place. Operates company owned equipment. Essential Duties and Responsibilities: Financial – Sustains growth through financial stewardship & fiscal responsibility. Accepts all donations from customers, providing outstanding customer service. Ensures that a receipt is offered to each donor, regardless of the size of the donation. Sorts incoming donations based on general type of merchandise. Responsible for correctly labeling all gaylords for correct merchandise type including storage, pick-up, and transport. Creates manifest for shipping and transport of outgoing gaylords including trucks and trailers. Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property. Understands that any donated merchandise, whether saleable or not, is the property of Goodwill of Central and Northern Arizona and has no authorization to give it away for any reason. Customer & Community – Collaborates with customers to understand and deliver customer’s needs & expectations. Assists customers with unloading furniture or other items. Cleans restrooms, parking lot, and donation area. Sweeps and spot mops donation center floor. Operational Excellence – Implements strategies to maximize resources and infrastructure. Maintains the placement of all merchandise and the organization of the donation center. Keeps leader informed of problems and makes appropriate recommendations. Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed. Follows and ensures all safety rules are complied with and appropriate safety equipment is used. Ensures works areas are maintained in a clean, uncluttered, hazard free condition. Immediately takes action and/or reports any unsafe or potential hazards and reports all team member and non-team member injuries to the RDC Operations Leader. Team Goodwill – Promotes a culture that embraces growth & development to meet the needs of our team. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned Minimum Qualifications (Education, Experience, Skills): High School education or equivalent Excellent customer service skills Ability to be trained and take direction Ability to speak and read English proficiently Ability to pass a background check and drug screen, where applicable for position Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 3 Medical Plans. Employer Funded Health Reimbursement Account (HRA). 3 Dental Plans. Vision Plan. 401K Traditional and Roth Plans. Employer Paid Life Insurance. Employee Assistance Program (EAP). Paid Time Off; Sick and Vacation. Paid Holidays. These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender’s email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security’s Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign) to learn how to report it. At Goodwill, we work together as One Goodwill toward our vision of ending poverty through the power of work. Explore the sections below to learn more about each area of our organization, and view current opportunities with Team Goodwill. The Excel Center is an adult high school that will provide a full high school curriculum where individuals can continue their education, gain a high school diploma, and so much more! Check out our open positions here. Use the "Forgot your Password" option. You will receive an email with instructions to reset your password. Still not working? Reach out to Goodwill Recruiting at [e-mail]. Need to accept your offer? You don't need to use the link in the email, just sign in above and navigate to your candidate home account. Even if you used an incorrect email address when you applied, you can still use that same incorrect email to sign into your candidate home account. Still not working? Reach out to Goodwill Recruiting at [e-mail].