Donation Center Associate — Customer Care & Safety

The Salvation Army; Erie (Erie County); On-site; USD 17,000 - 25,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center is seeking a Donation Center Attendant to manage the donation area, greet donors, receipt donations per policy, and help safeguard materials. You will maintain cleanliness and assist with sorting and loading trailers.

This role emphasizes clear communication, reliable service, and a compassionate approach while supporting a mission to help people through compassionate outreach and community service.

Qualifications

• Good verbal and written communication skills.
• Good customer service skills.

Responsibilities

• Receive and receipt donations per policy courteous and efficient.
• Safeguard all donated material and assigned equipment.
• Advise donors of unacceptable materials.
• Maintain neatness and cleanliness of the donation center and surrounding area.
• Sort and load trailers.
• Ensure no unauthorized personnel enter the Donation Center and no merchandise is diverted without direction from Administrators.

Skills

Verbal communication

Written communication

Customer service

Job description

The Salvation Army Adult Rehabilitation Center is seeking a Donation Center Attendant to manage the donation area, greet donors, receipt donations per policy, and help safeguard materials. You will maintain cleanliness and assist with sorting and loading trailers.

This role emphasizes clear communication, reliable service, and a compassionate approach while supporting a mission to help people through compassionate outreach and community service.