Donation Attendant Part Time

Goodwill of Central and Northern Arizona; Frederick (MD); On-site; USD 17,218 - 24,523; Part time

Benefits offered by this job

5 Medical Plans

401K

Paid Time Off

Vision and Dental Plans

Employee Assistance Program

Job summary

Goodwill of Central and Northern Arizona in Frederick, Maryland is seeking a dedicated team member to enhance customer and brand experience. The role involves accepting donations, providing exceptional service, and ensuring safe operations within the store. Candidates must exhibit strong customer service skills and comply with safety standards.

The position offers starting pay of $15.15 hourly with additional benefits including medical plans, 401K, and paid time off. Join Goodwill's mission of community support and engagement!

Qualifications

• Must be at least 18 years of age.
• Ability to pass a background check and drug screen.
• Ability to communicate effectively in English.

Responsibilities

• Lead excellent customer and brand experience.
• Accept donations while providing outstanding service.
• Safely operate equipment like pallet jack.

Skills

Excellent customer service skills

Forklift certification

English proficiency

Job description

1750 Monocacy Blvd. Suite C Frederick Maryland, 21701, [phone] x#720

Starting Pay: $15.15 Hourly

Position Description

Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Responsible for receiving all donations in an expedient, courteous manner and placing items in the appropriate location in the production room or sales floor.

Essential Duties and Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers. Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in‑person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Benefits

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Equal Opportunity Employer

Goodwill of Monocacy Valley is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Monocacy Valley at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.