Donation Attendant Full Time

Goodwill of the San Francisco Bay; San Pedro (TX); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Retirement fund

Commuter benefits

Flexible healthcare spending account

Mental health + wellbeing program

Growth opportunities

Job summary

Goodwill of the San Francisco Bay is seeking a dedicated team member at our Daly City store to lead a strong customer and brand experience while promoting sales. You will receive donations promptly, label items, issue receipts, and assist shoppers with loading, maintaining organization, and safety compliance.

The role requires excellent customer service, ability to pass a forklift certification, and basic English proficiency.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Accept donations from customers with outstanding service.
• Label Gaylords correctly.
• Provide a donation receipt for every donor.
• Inquire about hazardous donations and direct proper disposal.
• Write up sales tickets and signs for larger items.
• Assist customers with loading/unloading merchandise.
• Maintain merchandise placement and production room organization.
• Assist in loading/unloading onto trucks or trailers as needed.
• Operate pallet jack and walkie stacker safely.
• Perform daily safety inspections on equipment.
• Follow safety rules and wear required PPE.
• Provide floor care in the store as needed.
• Cross-train in other store positions as needed.
• Maintain regular in-person attendance.
• Perform other related duties as assigned.

Skills

Excellent customer service

Forklift certification

English proficiency

Age 18+

Background check / drug screen

Job description

7420 Mission Street Daly City California, 94014, Position Description: Works as a member of the store team to lead an excellent customer and brand experience, and promote sales for Goodwill of the San Francisco Bay. Responsible for receiving all donations in an expedient, courteous manner and places items in the appropriate location in the production room or sales floor.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Responsible for correctly labeling Gaylords.
• Ensures that a receipt is offered to each donor, regardless of the size of the donation.
• Inquires of any potential hazardous product being donated and provides locations list for proper disposal to the customer.
• Writes up sales tickets and sold signs for furniture, electrical, and other large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM (picture process map) standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Safely operates pallet jack and walkie stacker.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Required to cross train in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Performs other related duties, as assigned.

Qualifications

• Excellent customer service skills
• Ability to pass a forklift certification class
• Ability to speak and read English proficiently
• Must be at least 18 years of age or older
• Ability to pass a background check and drug screen, where applicable for position

Pay and Benefits

Pay Range Minimum $17.50

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment. Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Equal Opportunity Employer

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Contact

Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.