Donation Attendant

The Salvation Army USA Central Territory; Plainwell (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army USA Central Territory in Plainwell, MI is seeking a part-time Donation Processing Associate. You’ll greet donors, process donations, and maintain an organized donation area, with a schedule of 25 hours per week including evenings, weekends, and holidays as scheduled.

You’ll receive paid training on the donation process and store procedures, with ongoing coaching from store leadership. This role offers mission-driven work, team support, and employee discounts.

Qualifications

• Customer-focused donor service skills

Responsibilities

• Greet donors and assist as needed
• Process and track donations accurately
• Maintain a clean and organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard donated materials and equipment
• Report complaints, damages, or injuries in the donation area
• Guide donors on acceptable materials and provide pickup information for heavy items

Skills

Customer service

Donations processing

Job description

Donation Processing Associate

Location: Plainwell, MI

Pay: $14.00 per hour

Job Type: Part-time

Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. As a Donation Attendant you'll be the first point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The Salvation Army's community programs.

What You'll Do

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Training Provided

• Paid training donation process, production standards, and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!