Donation Attendant

The Salvation Army; Erie (Erie County); On-site; USD 17,000 - 21,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center in Erie is seeking a Donation Center Attendant to support donation operations, ensure security, and provide courteous donor service. You will receive, sort, and load donated materials while maintaining a clean, organized center.

Good verbal and written communication and strong customer service skills are essential to help donors and staff keep the donation center running smoothly and in policy compliance.

Qualifications

• Good verbal and written communication skills.
• Good customer service skills.

Responsibilities

• Receive and receipt donated material courteously and efficiently.
• Safeguard all donated material and equipment.
• Advise donors of unacceptable materials.
• Maintain neatness and cleanliness of the donation center and surrounding area.
• Sort and load trailers.
• Ensure no unauthorized personnel enter the Donation Center and no merchandise is diverted without direction from Administrators.
• Report complaints, damage, and unsafe conditions to supervisor.

Skills

Verbal communication

Written communication

Customer service

Job description

Overview:

The Salvation Army's Adult Rehabilitation Centers make a difference in people's lives. Through the collection and resale of gently used goods we are able to provide the financial support to assist men and women with a variety of social and spiritual afflictions. The in-residence rehabilitation program focuses on basic necessities with every man or woman being provided a clean and healthy living environment, good food, work therapy, leisure time activities, group and individual counseling, and spiritual direction. All our effort is focused on developing life skills and a personal relationship with God through Jesus Christ. More than just a job, each member of the team contributes to recycling goods that literally recycle and repair broken lives.

The Salvation Army Adult Rehabilitation Center is seeking a Donation Center Attendant to be responsible for all matters pertaining to the operations and security of the donation area.

Duties:

• The Donation Center Attendant will receive and receipt (per policy) all donated material courteously and efficiently.
• Safeguard all donated material and assigned equipment.
• Advise donors of unacceptable materials.
• Maintain neatness and cleanliness of the donation center and surrounding area.
• Sort and load trailers.
• The Donation Center Attendant will also be responsible to ensure that no unauthorized personnel enter the Donation Center, that no merchandise is kept, sold or otherwise diverted without direction from Administrator(s).
• Report complaints, damage, and unsafe conditions are reported to supervisor immediately.

Qualifications:

• Good verbal and written communication skills.
• Good customer service skills.