Domino's General Manager - Memphis, TN

Domino's; Memphis (TN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Advancement opportunities

Job summary

Domino's Pizza seeks a motivated store team member with a drive to manage operations and customer relations. You will oversee shift activities, ensure accurate cash handling, and uphold Domino's standards across service, cleanliness and food preparation.

Advancement from crew to higher management is highlighted, with training and progression opportunities across stores and potential ownership paths within the Domino's franchise network.

Qualifications

• General duties for all store team members including operating equipment and following policies.
• Must maintain cost controls and cash handling procedures.
• Deliver great customer service and uphold store standards.

Responsibilities

• Staffing and scheduling for shifts.
• Paperwork and inventory management.
• Cost controls and cash handling.
• Food management and quality control.
• Work to a schedule and maintain brand image.
• Ensure customer satisfaction and store cleanliness.
• Support marketing initiatives and profitability.

Skills

Customer service

Punctuality

Team leadership

Scheduling

Operations awareness

Cash handling

Food safety

Job description

ABOUT THE JOB You've been working your way up in the restaurant world for awhile. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Domino's Pizza; maybe you've heard of us) just happen to have some open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Domino's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got.

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

• Staffing
• Paperwork
• Cost Controls
• Cash control
• Food management
• Work to a Schedule
• Perfect Image and adherence to standards
• Great Customer Service
• Attendance & punctuality
• Transportation to/from work
• Store cleanliness
• Marketing
• Profitability

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Qualifications

Qualifications

General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Training Orientation and training provided on the job.

Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing: Most tasks are performed from a standing position.

Walking: Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Walking for short distances for short durations

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

HAND TASKS Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

MACHINES, TOOLS, EQUIPMENT, WORK AIDS

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

Essential Skills

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Physical Demands

CARRYING: During delivery, carry pizzas and beverages while performing walking and climbing duties.

DRIVING: Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

WALKING: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure to varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.