Domestic Violence Shelter Advocate - Full Time Oahu

Parents And Children Together; Honolulu (HI); On-site; USD 23,185 - 33,021; Full time

Benefits offered by this job

21 Paid Vacation Days

12 Paid Sick Days

14 Paid Holidays

Medical Coverage

401K with Employer Match

Life Insurance

Pet Insurance

Job summary

Parents And Children Together is seeking a Shelter Advocate in Honolulu, Hawaii. This full-time role involves providing support and advocacy services to domestic violence survivors, including crisis intervention and counseling. Candidates should possess a Bachelor’s degree in a relevant field and have at least one year of experience in intimate partner violence support. The position offers competitive hourly compensation and a benefits package including medical coverage and a 401K match.

Qualifications

• 1 year of experience in support and advocacy services in intimate partner violence.
• 1 year of experience working with children in a group or individual setting preferred.
• 3 years of experience in support and advocacy in intimate partner violence for candidates with a High School Diploma.

Responsibilities

• Provide advocacy and support services to domestic violence survivors.
• Facilitate weekly support groups for adult survivors at the shelter.
• Manage intake and discharge procedures for clients.

Skills

Crisis intervention

Advocacy skills

Counseling

Group facilitation

Education

Bachelor’s degree in social work or related field

High School Diploma

Job description

Parents And Children Together is a statewide company that works with Hawaii’s children, individuals, and families to create safe and promising futures. Our vision is for Hawaii to be a peaceful, safe, and vibrant community with opportunities for all to fulfill their dreams. Our company culture is deeply embedded by our Core Values of Respect, Collaboration, Informed Approach, Excellence, Holistic Care and Future Focused.

If our mission and core values resonate with you, please consider us an organization to join. You’ll be joining one of Hawaii Business Magazine’s recognized Best Places to Work recipient for 2026 and for the previous 12 years.

Job Type

Regular Full Time, Non-Exempt

Compensation

$20.40 / hour with competitive benefits package

Hours

Generally 4:00 pm - 12:00 am, with the ability to work flexible hours and weekends, as needed.

• 21 Paid Vacation Days, 12 Paid Sick Days, and 14 Paid Holidays
• Medical Coverage through Kaiser or UHA – you chose the best option for your family
• 401K or Roth with 4% Employer Match
• Life Insurance
• Pet Insurance

Summary of Position

The primary responsibilities of the Shelter Advocate are to provide advocacy and facilitation support services to domestic violence survivors who are admitted to the Shelter. The Shelter Advocate will provide individual advocacy, crisis intervention, and individual counseling for clients admitted to the shelter including intervention and crisis counseling for clients experiencing episodes of trauma response, mental health crisis, substance use crisis, or medical emergencies. This position also manages the intake and discharge procedures for each client as assigned. This position is under the direct supervision of the Shelter Manager.

Essential Functions

1. Behaves in a manner that supports the agency's mission and follows personnel policies and procedures.
2. Facilitates weekly Domestic Violence Survivor support groups and education to adult survivors residing at the shelter and in collaboration with Shelter Case Manager, will assist in providing individual advocacy, crisis intervention, and individual counseling for clients admitted to the shelter and notifies the Shelter Manager in the event of crisis situations.
3. Completes client assessments, intakes, and safety check evaluations with clients who are admitted to the shelter for services.
4. Manages incoming calls to the domestic violence shelter access line and office lines and responds to service inquiries and referrals within the Domestic Violence Community, and requests for information or interagency communication in a timely and courteous manner.
5. Provides clear, concise, and non-judgmental written documentation of reports, follow-up calls, monitoring, collateral contacts, crisis calls and other pertinent information in client individual files in a timely manner. Is responsible for maintenance of case records and for accurate data input of client information into eHana and any other required data base systems.
6. Monitors and assess the basic needs of clients, including personal items, and provides appropriate assistance to clients admitted to the shelter, as needed.
7. Assists in managing the daily operations of the shelter programs by maintaining client house and office cleanliness, assisting clients with daily needs, providing intervention in house conflicts, restocking the pantry and donation room supplies, and completing inventories of shelter supplies.
8. Participates in planning, preparation, and follow-up of client’s contacts, facilitates weekly activity groups, providing additional client support and encouraging family bonding. Facilitates monthly house meetings on topics surrounding community living and support resources.

Education / Training

• Bachelor’s degree in social work, psychology, counseling, or equivalent human services field, required PLUS one (1) year experience support and advocacy services in the field of intimate partner violence plus one (1) year experience working with children in a group or individual setting, preferred, OR
• High School Diploma, required PLUS three (3) year’s experience proving support and advocacy services in the field of intimate partner violence plus three (3) years’ experience working with children in a group or individual setting, required