DOM Medical Director, Inpatient Clinical Operations

The General Hospital Corporation; Boston (MA); Hybrid; USD 138,000 - 166,000; Full time

Job summary

The Brigham and Women's Hospital, a Mass General Brigham affiliate, seeks a Medical Director of Inpatient Clinical Operations to optimize capacity and throughput across the system under the Vice Chair in the Department of Medicine. This role partners with UMDs, ED leadership, and operational teams to implement efficient care pathways.

The position is hybrid, based in Boston, with compensation ranging $100–$120.20 per hour and a focus on improving patient flow, safety, and high reliability

Qualifications

• MD/DO with clinical and administrative experience; board-certified.
• Five+ years of progressively responsible leadership.
• Skilled communicator and team-builder.

Responsibilities

• Oversee capacity optimization and clinical throughput across the Department of Medicine and system.
• Collaborate with Unit Medical Directors, ED leadership, case management, and operational teams to pilot initiatives.
• Align with PTAC, OC MO, and DOM Quality Meetings to meet capacity and governance goals.
• Lead evaluation of care models and pilot integrated clinical pathways across AMCs.

Skills

Leadership

Communication

Team-building

Healthcare administration

Education

MD/DO degree

Advanced business degree (optional)

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This Medical Director of Inpatient Clinical Operations is a role that focuses primarily on optimizing capacity, clinical throughput, and cross-system alignment under the Vice Chair of Inpatient Clinical Operations in the Department of Medicine (DOM).

Qualifications

Metrics & Quality Management

• Site of Care (SOC) Goals: Build and support workflows to safely transfer appropriate patient populations from Academic Medical Centers (AMCs) to community hospitals (Faulkner, Newton Wellesley, and Salem).
• Length of Stay (LoS) & DCBN: Regularly track MGB dashboard metrics to develop improvement strategies for total Length of Stay and Discharge Before Noon (DCBN).
• HRO Dashboard Alignment: Align local efforts to achieve explicit LoS target goals as outlined in the High Reliability Organization (HRO) dashboard.
• Clinical Pathways: Support the DOM in rolling out pathways implemented by quality and safety teams, analyze adherence data, and deploy mitigation strategies when benchmarks aren't met.

Key Interdisciplinary Collaborations

• Unit Medical Directors (UMDs): Engage with UMDs across MGH, BWH, and Faulkner Hospital to pilot new initiatives and understand local clinical workflows.
• Frontline & Operational Teams: Coordinate directly with Emergency Department (ED) leadership, nursing leaders, case management, and social work teams.
• System Logistics & Capacity: Work closely with the Patient Transfer and Access Center (PTAC), admitting, and the MGB Office of the Chief Medical Officer (OCMO) on broader inpatient capacity initiatives.
• Consult Services: Partner with DOM and external department consult services to optimize communication and service efficiency.

Integration & Governance

• Care Model Innovation: Support the DOM Vice Chair of Inpatient Operations in evaluating existing structures and piloting newly integrated clinical care models across AMCs.
• Portfolio Alignment: Partner closely with the directors, project managers, and analysts embedded within the Vice Chair's immediate team.
• Committee Representation: Serve as the DOM representative at the request of the Vice Chair during key leadership assemblies (e.g., PTAC, Home Hospital, Complex Care Reviews (CCRs), and DOM Quality Meetings).

Qualifications and Skills Required

• Strong preference given to candidates with experience within MGB system, specifically working at Brigham and Women's Hospital and Brigham and Brigham and Women's Faulkner Hospital)
• MD/DO degree with significant combination of clinical and administrative experience and board-certified in specialty.
• Advanced business or healthcare administration degree desirable but not required.
• A minimum of five (5) years of progressively responsible leadership with proven leadership and management skills.
• Capable of working in an extremely complex academic medical center as part of a large integrated delivery system with many matrixed relationships.
• Must be a skilled communicator and team-builder.
• Exemplary interpersonal communication skills required to interact effectively with senior management and physicians on sensitive political and confidential issues.

Additional Job Details (if applicable)

The compensation range for this role is between $100 - $120.20 per hour. Candidate experience is thoughtfully considered throughout the recruitment process, and those with significant experience may be considered for compensation above the starting range listed, as consistent with organizational guidelines and internal equity

Remote Type

Hybrid

Work Location

75 Francis Street

Scheduled Weekly Hours

8

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Amer