Dog Trainer

Petco Animal Supplies, Inc.; Poulsbo (WA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health insurance

Flexible schedules

Employee discounts

Job summary

Petco Animal Supplies, Inc. in Poulsbo is seeking a Petco Certified Dog Trainer to enhance the bond between pet parents and their dogs through training sessions, classes, and expert advice. This role requires a passion for animal care and excellent communication skills to engage pet parents effectively.

The ideal candidate will flourish in a collaborative culture and complete ongoing training programs to maintain a high level of expertise. Competitive pay starts at $17.13 per hour along with additional benefits.

Qualifications

• Passion for animal care, training, and welfare.
• Excellent communication and interpersonal skills.
• Flexibility to work weekends, evenings, and holidays.
• Strong organizational skills.

Responsibilities

• Provide dog training services and enhance the bond between pet parents and their dogs.
• Engage with guests to provide personalized solutions.
• Maintain accurate records of training sessions.
• Support Pet Care Center performance goals.

Skills

Communication skills

Animal care and training

Organizational skills

Interpersonal skills

Customer service

Job description

Position Overview

As a Petco Certified Dog Trainer, you will enhance the bond between pet parents and their dogs by providing one‑on‑one training sessions, group classes, and advice on basic training, environmental management, and customized training plans. You will also engage with guests to provide 360‑degree personalized solutions for the unique needs of pets and pet parents, including recommendations on nutrition, services, and supplies.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Core Responsibilities

Provide World Class Dog Training Services

• Attend and successfully pass Petco’s 6‑week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
• Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
• Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
• Keep accurate records of training sessions, progress, and pet parents’ feedback.
• Maintain confidentiality and professionalism at all times.
• Work cross‑functionally with the grooming and veterinary teams to provide holistic whole‑health solutions for all pet parents.
• Complete and apply ongoing training programs to maintain a high level of expertise in the role.

Provide 360‑Degree Solutions for all Petco Guests

• Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
• Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
• Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
• Perform related duties to support the Pet Care Center in achieving its performance goals.
• Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
• Complete cash register transactions and support guests with their OMNI shopping experience as needed.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Other Essential Duties

• UTILIZE SELLING BEHAVIORS. You’re the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
• CONTRIBUTE TO A SAFE ENVIRONMENT. You’ll be empowered through our training programs to maintain our safety protocols. The safety of partners, guests and pets is our #1 priority.
• BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Certification Requirements

• Stage 1: All candidates are required to complete the ‘Dog Training Instructor Program (DTIP)’ to become Petco Certified Dog Trainer consisting of the following:
  • Dog Training Apprentice: 6‑weeks of instructor‑led learning and development.
• Stage 2: Dog Trainer – Successfully run and grow the dog training business in one of Petco’s Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state‑of‑the‑art online booking and scheduling systems.
• Stage 3: Complete the Health & Wellness Certification Program for Dog.
• Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training.

Basic Qualifications

• Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
• Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
• Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
• Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Supervisory Responsibility

• None

Salary Range

Hourly: $16.00 – $22.00 per hour. Start Rate: $17.13 per hour.

Benefits

For a detailed overview of benefits, visit https://careers.petco.com/us/en/key-benefits.

Equal Opportunity Employment

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.