Dog Trainer

Petco Animal Supplies, Inc.; Delafield (WI); On-site; USD 17,047 - 24,280; Full time

Job summary

Petco Animal Supplies, Inc. in Delafield seeks a Petco Certified Dog Trainer to enhance bonds between pets and their parents through training sessions and advice. This full-time position involves providing world-class dog training services and solutions tailored to pet parents' needs.

The ideal candidate will be passionate about animal welfare, possess strong communication skills, and demonstrate the ability to work with various dog breeds. Responsibilities include recommending training classes, maintaining records, and engaging in a team-oriented culture for positive guest experiences.

Qualifications

• Passion for animal care and training with a genuine interest in improving lives.
• Excellent interpersonal skills to interact and instruct pet parents.
• Ability to handle dogs of all sizes, ages, and breeds safely.

Responsibilities

• Provide one-on-one training sessions and group classes.
• Maintain accurate records of training sessions and feedback.
• Engage with guests to recommend merchandise and services.

Skills

Animal care

Excellent communication skills

Organizational skills

Job description

Position Overview

As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco’s mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs.

You will provide one‑on‑one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans. In addition to dog training, you’ll engage with guests to provide 360‑degree personalized solutions for the unique needs of pets and pet parents, positively impacting the health and wellness of pets with recommendations on healthy nutrition, world‑class services, and essential supplies.

Position Responsibilities

To perform this job successfully, all essential duties must be performed satisfactorily. Reasonable accommodations may be made.

Provide World Class Dog Training Services

• Attend and successfully pass Petco’s 6‑week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
• Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
• Recommend and sell appropriate dog training classes, training, and supplies.
• Keep accurate records of training sessions, progress, and pet parents’ feedback.
• Maintain confidentiality and professionalism at all times.
• Work cross‑functionally with the grooming and veterinary teams to provide holistic whole‑health solutions.
• Complete and apply ongoing training programs to maintain a high level of expertise.

Provide 360‑Degree Solutions for all Petco Guests

• Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services.
• Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
• Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
• Perform related duties to support the Pet Care Center in achieving its performance goals.
• Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience.
• Complete cash register transactions and support guests with their OMNI shopping experience.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and refer to the Leader on Duty as needed.

Other Essential Duties

• Utilize Selling Behaviors. Key to providing an amazing guest experience and solving for their needs.
• Contribute to a Safe Environment. Maintain safety protocols and prioritize safety of partners, guests, and pets.
• Be a Part of a Collaborative Culture. Support teamwork focused on health and wellness needs of pets.
• Engage in Your Career. Participate in developmental programs for continued growth.

Certification Requirements

• Stage 1: Complete the Dog Training Instructor Program (DTIP) to become Petco Certified Dog Trainer.
  • Dog Training Apprentice: 6‑week instructor‑led learning and development.
• Stage 2: Run and grow the dog training business at one Petco Pet Care Center with local and national marketing support.
• Stage 3: Complete the Health & Wellness Certification Program for Dog.
• Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training.

Basic Qualifications

• Passion for animal care, training, and welfare with a genuine interest in improving the lives of pets and their parents.
• Excellent communication and interpersonal skills to interact with pet parents and provide clear instructions, demonstrations, and selling techniques.
• Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds safely and humanely.
• Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities.
• Flexibility to work weekends, evenings, and holidays as needed.
• Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds).
• Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.

Supervisory Responsibility

• None

Start Rate

Start Rate: $15.00

Benefits

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, see https://careers.petco.com/us/en/key-benefits

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.