Dog Daycare Attendant
Digs Dog Care Gladstone, Missouri, United States
About this position
About Digs Dog Care
Digs is a premium dog care company offering DayPlay, Overnight Stays, Grooming, and Training across multiple locations nationwide. We're built on a simple belief: every pup deserves to feel safe, loved, and at home — and every team member plays a real role in making that happen. Our shared ownership program means employees don't just work here, they have a stake in it.
About the role
Pack Leaders are the heart of the daily experience at Digs — responsible for the hands-on supervision, safety, and care of every dog in our daycare and boarding programs. This role requires genuine love for animals, sharp observational skills, and the ability to stay calm and proactive in a fast-paced environment. Pack Leaders maintain the cleanliness of our facility, monitor dog health and behavior, and communicate any concerns promptly to their supervisor. A Pack Leader embodies the Digs standard: treating every pup like family and delivering the premium, attentive care our pet parents count on.
Responsibilities
- Ensure the safety and well-being of all daycare and boarding dogs using proper handling techniques
- Monitor and proactively address dog health and behavior; report any concerns to your supervisor immediately — zero tolerance for non-approved handling methods
- Deliver a hospitality-first experience by engaging warmly with every dog and making each visit feel welcoming and stress-free
- Keep play areas clean, including clean-up of bodily functions and proper use of cleaning chemicals
- Follow all feeding, medication, and allergy protocols for every animal in care
- Sanitize bedding, dishes, toys, and accessories; restock supplies as needed
- Assist with lobby customer relations, ensuring pet parents feel informed and at ease
- May assist with grooming tasks (bathing, brushing, drying) upon completing required training sign-off
- Pitch in on additional tasks that contribute to the overall culture, pet wellbeing, and hospitality experience at Digs
- Work respectfully with teammates and maintain a positive, professional attitude at all times
Qualifications
- Knowledge of basic dog behaviors and body language
- Familiarity with kennel operations and animal care
- Strong communication skills (written and verbal)
- Ability to handle animals safely and confidently, including large/giant breed dogs
- Strong attention to detail
- Ability to follow directly closely (written and verbal)
- Strong ability to work independently and as part of a team
- Ability to remain calm and level headed with a pleasant demeanor
- Physically able to lift up to 40 lbs., bend, and stand or walk for long periods
- Comfortable working indoors and outdoors with dogs of all sizes and temperaments
- Available for flexible scheduling, including holidays and weekends
Growth Path
- Demonstrates readiness for Pack Leader 2 by consistently and reliably meeting all job duties.
- Set an example for attendance standards by consistently and reliably showing up to work on time and ready to go.
- Demonstrates an exceptional attention to detail and can communicate effectively with peers and supervisors.
- Expresses interest in taking on new responsibilities and takes the initiative to learn new skills.
- Upholds Dig’s Code of Conduct and positively contributes to team culture and teamwork.
What We Offer
- Dental and vision benefits kick in shortly after your start date
- 401(k) with up to 4% company match after 90 days
- Medical benefits become available to full-time teammates after 6 months
- Join DigIn Shared Ownership Program after one year
- Discounted DayPlay at many locations