Documentation Specialist

Acadia Healthcare; Wilmington (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Acadia Healthcare in Wilmington, NC seeks a detail‑oriented professional to support compliance, patient safety, and quality of care initiatives. You will review discharged patient records daily, perform data abstraction, and present findings to drive facility performance improvements.

Collaboration with clinical teams, risk management participation, and assisting the department director with routine tasks are key parts of the role.

Qualifications

• High school diploma or equivalent is required.
• Bachelor's degree in health services preferred.

Responsibilities

• Review discharged patient records daily to ensure completeness and regulatory compliance.
• Perform data abstraction and analysis for payers and regulatory bodies.
• Collect and present data to drive facility performance improvements.
• Attend performance improvement meetings and support regulatory goals.
• Assist the department director with routine tasks.
• Collaborate with clinical teams on patient safety and quality of care issues.
• Participate in risk management and quality improvement initiatives.
• Support development and implementation of quality improvement plans.
• Demonstrate empathy and a professional attitude toward customers; address complaints to uphold patient safety.

Skills

Data abstraction

Regulatory compliance

Quality improvement

Cross-functional collaboration

Education

High school diploma or equivalent

Bachelor's in health services

Job description

Purpose Statement

Ensure compliance by supporting the patient's perspective and ensure patient rights are protected.

Purpose Statement

Ensure compliance by supporting the patient's perspective and ensure patient rights are protected.

Essential Functions

• Review all discharged patient records daily for completeness and to meet regulatory standards.
• Perform data abstraction and analysis to meet specific requirements by various payers and regulatory bodies.

• Collect and present data in a useful format to drive facility performance improvement initiatives.
• Attend performance improvement meetings, participate in projects and provide support in meeting routine regulatory goals.

• Assist the department director in routine departmental assignments and assigned tasks.
• Collaborate with clinical teams on patient safety and quality of care issues.
• Participate in risk management process and quality of care initiatives.
• Participate in development quality improvement plans and goals for the facility, and support implementation process to achieve performance goals.

• Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• High school diploma or equivalent required.
• Bachelor's degree in health services preferred.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual's characteristics protected by applicable state, federal and local laws.