Documentation Specialist

ASM Research, An Accenture Federal Services Company; Phoenix (AZ); On-site; USD 75,000 - 85,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is looking for a Documentation Specialist in Phoenix, Arizona. The candidate will assist in developing documentation products such as end-user manuals and technical documents, ensuring adherence to established styles and standards.

Qualifications include a Bachelor’s degree or equivalent experience, as well as 2+ years working with technical documentation. A current Secret clearance is required, and strong editing skills are essential for this role.

Qualifications

• 2+ years of experience in creating end-user documentation.
• Must possess a current Secret clearance.

Responsibilities

• Develop technically accurate documentation products for system end-users.
• Ensure compliance with policy requirements for documentation.
• Use graphics to enhance user understanding of the system.
• Proof documentation for errors in spelling and grammar.

Skills

Excellent understanding of English grammar

Strong editing skills

Microsoft Office Products (Word, Excel, Visio, PowerPoint)

Ability to balance, prioritize and organize multiple tasks

Strong analytical and problem-solving skills

Education

Bachelor’s Degree in a related field

Tools

Desktop publication tools from Adobe and Microsoft

Job description

Overview

Assists with the development of various documentation products in support of assigned program/project system. Collaborates with team members to develop required documentation materials (end‑user manuals, technical documents, graphics, etc.). Ensures all developed materials adhere to established styles and standards.

Responsibilities

• Works with Subject Matter Experts (SMEs) to develop technically accurate documentation products for system end‑users.
• Understands and applies overarching policy requirements to ensure that all documentation products comply with these requirements.
• Uses graphics (photographs, drawings, diagrams, etc.) that increase the end users’ understanding of the Customer/program system.
• Translates development requirements into required documentation changes.
• Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards.
• Understands and applies as necessary all relevant styles and standards for developing documentation materials.
• Assists in peer reviews of all documentation materials created by other team members.
• Analyzes requirements of project to determine scope of work and required documentation products.
• Supports and adheres to CMMI level 3 standards and processes as it relates to technical documentation.

Minimum Qualifications

• Bachelor’s Degree in a related field preferred or equivalent relevant experience.
• 2+ years of working with technical documentation with experience in creating end‑user documentation.
• Must possess a current Secret clearance.

Other Job Specific Skills

• Excellent understanding of English grammar.
• Knowledge of desktop publication tools from Adobe and Microsoft.
• Strong editing skills.
• Microsoft Office Products (Word, Excel, Visio, PowerPoint).
• Ability to understand and articulate technical requirements and translate them into technical documentation.
• Ability to balance, prioritize and organize multiple tasks.
• Strong analytical and problem‑solving skills.
• Ability to meet deadlines and communicate progress against schedule.
• Ability to express ideas and thoughts in a clear and concise manner.
• Capable of learning various computer applications and systems related to documentation materials.

Compensation Ranges

Compensation ranges for this position vary depending on multiple factors, including but not limited to location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of the overall compensation and benefits package for employees.

Physical Requirements

The physical requirements described in the Skills section above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

$36.06/hr - $40.87/hr ($75K-$85K)