Documentation Specialist

ASM Research, An Accenture Federal Services Company; Indianapolis (IN); On-site; USD 75,000 - 85,000; Full time

Job summary

ASM Research, an Accenture Federal Services company, seeks a documentation specialist to develop end-user manuals, technical documents, and graphics in support of assigned programs. You will collaborate with SMEs to ensure accuracy and alignment with policy requirements, applying established styles and standards.

This role requires 2+ years of technical documentation experience, a secret clearance, and strong editing, writing, and communication skills.

Qualifications

• Bachelor’s Degree in a related field preferred or equivalent relevant experience.
• 2+ years of working with technical documentation with experience in creating end-user documentation.
• Current SECRET CLEARANCE is required.

Responsibilities

• Collaborate with SMEs to develop technically accurate end-user documentation.
• Ensure materials comply with overarching policy requirements and established standards.
• Use graphics to increase end users’ understanding of the system.
• Translate development requirements into required documentation changes.
• Proofread to correct errors in spelling, grammar, syntax, and style.
• Adhere to relevant styles and standards for documentation materials.
• Assist in peer reviews of documentation materials created by others.
• Analyze project requirements to determine scope of work and required documentation.
• Support and adhere to CMMI level 3 standards and processes related to technical documentation.

Skills

Technical documentation

Editing

Microsoft Office

Adobe Acrobat Pro

Clear communication

Time management

Analytical skills

Requirements translation

Learning new tools

Education

Bachelor's degree or equivalent

Tools

Adobe InDesign/Illustrator

Microsoft Visio

Microsoft Office Suite

Job description

Assists with the development of various documentation products in support of assigned program/project system. Collaborates with appropriate team members to develop required documentation materials (end-user manuals, technical documents, graphics, etc.). Ensures all developed materials adhere to established styles and standards.

• Works with Subject Matter Experts (SMEs) to develop technically-accurate documentation products for system end-users.

• Understands and applies overarching policy requirements to ensure that all documentation products comply with these requirements.

• Uses graphics (photographs, drawings, diagrams, etc.) that increase the end users’ understanding of the Customer/program system.

• Translates development requirements into required documentation changes.

• Proofs documentation to detect and correct errors in spelling, grammar, syntax, and established styles and standards.

• Understands and applies as necessary all relevant styles and standards for developing documentation materials.

• Assists in peer reviews of all documentation materials created by other team members.

• Analyzes requirements of project to determine scope of work and required documentation products.

• Supports and adheres to CMMI level 3 standards and processes as it relates to technical documentation.

Minimum Qualifications

• Bachelor’s Degree in a related field preferred or equivalent relevant experience.

• 2+ years of working with technical documentation with experience in creating end-user documentation

• CANDIDATES MUST POSSESS A CURRENT SECRET CLEARANCE

Other Job Specific Skills

• Excellent understanding of English grammar.

• Knowledge of desktop publication tools from Adobe and Microsoft.

• Strong editing skills.

• Microsoft Office Products (Word, Excel, Visio, PowerPoint)

• Ability to understand and articulate technical requirements and translate their requirements into technical documentation.

• Ability to balance, prioritize and organize multiple tasks.

• Possess strong analytical and problem-solving skills.

• Ability to meet deadlines and communicate progress against schedule.

• Ability to express ideas and thoughts in a clear and concise manner.

• Capable of learning various computer applications and systems related to the documentation materials.

Compensation Ranges

Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.

Physical Requirements

The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

$36.06/hr - $40.87/hr ($75K-$85K)

EEO Requirements

It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.

All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.