Document Review Specialist

UWMcareers; Pontiac (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off (PTO)

Promotion and growth opportunities

Comprehensive health, dental andVision

Weekly paychecks

Free 24/7 gym

Complimentary fruit and drinks

Wellness area with onsite urgent care,

Job summary

United Wholesale Mortgage is seeking an entry-level Operations Specialist to join the on-site team in Pontiac, MI. This full-time role emphasizes data entry, document handling, and basic loan operations tasks in a collaborative environment designed for growth.

You will support verification, indexing, and customer communications with training provided. A high school diploma is required; strong tech comfort and a readiness to learn are essential traits.

Qualifications

• High school diploma or equivalent.
• No Mortgage experience necessary.
• Comfortable with technology and dual monitors.
• Process oriented with strong attention to detail.
• Able to communicate with clients by phone.
• Able to multitask and adapt to changes.
• Positive attitude and willingness to learn.
• Experience in a professional or office setting.

Responsibilities

• Entering data.
• Splitting and labeling loan packages.
• Ordering verifications of income.
• Verifying Social Security Numbers.
• Indexing of loan conditions.
• Ordering and uploading documents.
• Loan verification.
• Submitting summary report reviews.
• Reviewing state and federal compliance.
• Handling inbound and outbound calls.

Skills

Comfortable with technology

Process oriented

Attention to detail

Phone communication

Multitasking

Positive attitude

Education

High school diploma or equivalent

Job description

Role: Entry Level - Operations Specialist

LOCATION: On-site in Pontiac, MI

SCHEDULE: Full-time, Monday–Friday, 8-hour shift

This is an entry-level client service-based opportunity designed for individuals who are eager to begin their career, develop new skills, and contribute to a supportive, team-focused culture. If you are someone who enjoys working in a collaborative environment and is looking for an engaging workplace where you can grow and build your career, then look no further! If these details describe what you are looking for in your next career move, we’d love to connect with you as UWM is seeking positive, detail-oriented individuals to join our team as Operations Specialists.

WHAT’S IN IT FOR YOU?

• Opportunities for career growth and development with free training, job shadowing, internal transfer pathways and mentorship programs
• Consecutive tenure-based pay increases
• Strong, collaborative, friendly and social environment where you can find your fit

This position is not eligible for employer-sponsored work authorization, either now or in the future. Applicants must be authorized to work in the United States without employer sponsorship.

WHAT YOU WILL BE DOING

• Entering data
• Splitting and labeling loan packages
• Ordering verifications of income
• Verifying Social Security Numbers
• Indexing of loan conditions
• Ordering and uploading documents
• Loan verification
• Submitting summary report reviews
• Reviewing state and federal compliance
• Handling inbound and outbound calls

WHAT WE NEED FROM YOU

Must Have Qualifications:

• High school diploma or equivalent
• No Mortgage experience necessary
• Comfortable with technology (experience using dual monitors)
• Process oriented
• Comfortable talking with clients over the phone
• Ability to multitask and adapt to change
• Positive attitude and willingness to learn
• Strong attention to detail
• Experience in a professional or office setting

THE PLACE & THE PERKS

United Wholesale Mortgage is firmly committed to excellence and empowers individuals to become the best version of themselves. We provide opportunities to individuals who want to excel within the mortgage industry. We are an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

• Paid time off (PTO)
• Promotion and growth opportunities offered
• Comprehensive health, dental and vision benefits offered
• Weekly paychecks
• Free 24/7 gym
• Complimentary fruit and drinks
• Wellness area, including an onsite urgent care, full-time massage therapist and hair salon

DISCLAIMER

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting “Apply for this job online” you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.