Document Review Associate 3

U.S. Bank; Jacksonville (FL); On-site; USD 57,308,000 - 64,472,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability benefits

Parental leave

401(k)

Paid vacation

Job summary

U.S. Bank is seeking a Document Review Associate to perform routine clerical functions and review loan documents in line with custodial agreements.

You will research issues, report exceptions, and coordinate with clients to ensure accurate processing and strong quality control in a compliance-driven environment. The role requires a high school diploma or equivalent and 1–3 years of related experience, with attention to detail, time management, and proficient MS Office skills to handle repetitive

Qualifications

• High school diploma or equivalent.
• 1–3 years of related experience.
• Ability to lift 20-30lbs and sit/stand for long periods; physical requirements described.

Responsibilities

• Reviews loan or collateral documents and processes files per procedures.
• Investigates issues and reports exceptions to ensure compliance and client satisfaction.
• Interacts with internal/external clients to identify problems and correct errors.

Skills

Attention to detail

Time management

Customer service

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

The Document Review Associate performs routine and/or repetitive clerical functions according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing and works with external/internal clients and contacts to determine the source of any problems and correct errors.

Basic Qualifications

• High school diploma or equivalent
• One to three years of related experience
• Physical requirements (with or without reasonable accommodation): Ability to push, pull, and/or lift 20-30lbs; sit and/or stand for long periods; able to bend or squat; willingness to climb step ladders up to 10 feet high

Preferred Skills/Experience

• Basic knowledge of general office procedures and clerical skills
• Basic reading, writing, and mathematical skills
• Ability to collect, organize, and prioritize information
• Well-developed customer service skills
• Basic verbal and written communication skills
• Ability to complete repetitive tasks daily and meet production goals, including deadlines
• Strong attention to detail and time management skills, specifically with collecting, organizing, and sorting letters and numbers
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
• Review our full benefits available by employment status here.

Equal Opportunity Employer

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $22.50

Background Checks

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting

Posting may be closed earlier due to high volume of applicants.

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.