Document Control Specialist

Watson-Marlow México; Massachusetts; Hybrid; USD 50,000 - 74,000; Full time

Benefits offered by this job

Robust Retirement Plan

Comprehensive and Supportive Parental 

Fertility Assistant Program

Job summary

Watson-Marlow Fluid Technology Solutions, part of Spirax Group, is seeking a dedicated Document Control Specialist for the Devens site. You will maintain controlled documentation and act as Site Training Coordinator to support compliant, safe, high-quality operations.

Collaborating with Quality, Manufacturing, Engineering, and Supply Chain, you will drive training readiness, document accuracy, and audit readiness, linking changes to training needs and continuous improvement.

Qualifications

• Solid, hands-on experience in document control within a regulated or quality-driven environment.
• Experience coordinating or supporting training programs and keeping records audit-ready.
• Familiarity with electronic document/quality management systems and governance expectations.

Responsibilities

• Ensure accuracy, integrity, and availability of controlled documentation for the Devens site.
• Manage and strengthen the site’s document control and training systems to support audits and quality performance.
• Collaborate with Quality, Manufacturing, Engineering, and Supply Chain to align documentation and training.
• Coordinate training status and ensure training records are accurate and audit-ready.
• Connect document changes to training needs to minimize risk and disruption.
• Support internal, customer, and third-party audits and respond to inquiries.

Skills

Document control

Training coordination

Quality management systems

Regulatory compliance

Audits support

Tools

Document management system

Job description

Job Title: Document Control Specialist
Location: WMFTS - USA - Supply - Devens, MA
Location Type: On-Site
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This role will focus on:

Who WeAre

Watson-Marlow Fluid TechnologySolutions is part of Spirax Group, a FTSE100 and FTSE4Good multi-nationalindustrialengineering Group with expertise in the control and management ofsteam, electric thermal solutions, peristaltic pumping and associated fluidtechnologies.

When you join us, you will beintegrated into a cooperative and encouraging team, participate in challengingyet critical work, and experience ongoing growth opportunities to help youachieve your full potential. Visit our website to learn more.

RoleSummary

We are in search of a dedicated andexperienced Document Control Specialist to enhance our dynamic andcollaborative environment. In this dual role, you will be acornerstone of the Devens site’s Quality Management System, ensuring bothrobust document control and an effective, compliant site training program thatsupports safe, consistent, and high‑quality operations.
Youwill play a critical role in maintaining the accuracy and integrity ofcontrolled documentation while also acting as the Site Training Coordinator,helping ensure employees are properly trained on current procedures and qualityrequirements. Your work will have a direct and visible business impact supportingaudit readiness, regulatory compliance, operational efficiency, and workforcecapability. By connecting document changes with training needs, you will helpteams adopt updates smoothly and confidently, reducing risk and enablingcontinuous improvement.
Workingclosely with the Quality & Compliance Manager, department leaders, subject‑matterexperts, and cross‑functional teams, you will serve as a trusted partner whobrings structure, clarity, and reliability to both document and trainingsystems. This role is ideal for someone who enjoys ownership, understands howstrong systems support real‑world operations, and is motivated by ensuringpeople have the right information and training to do their jobs well from dayone.

Whatyou’ll be doing

• You will ensure the accuracy, integrity, and availability of controlled documentation, enabling teams across the Devens site to operate safely, efficiently, and in compliance with regulatory and customer requirements.
• You will manage and continuously strengthen the site’s document control and training systems, directly supporting audit readiness, quality performance, and business continuity.
• You will act as a key partner to Quality, Manufacturing, Engineering, and Supply Chain teams, coordinating documentation and training activities that keep operations aligned and effective.
• You will serve as the Site Training Coordinator, ensuring employees are trained on current procedures and quality requirements, and that training status is visible, accurate, and audit‑ready.
• You will connect document changes to training needs, helping the organization smoothly implement updates while minimizing risk and disruption.
• You will support internal, customer, and third‑party audits, confidently responding to documentation and training‑related inquiries and demonstrating system effectiveness.
• You will provide guidance and coaching to subject‑matter experts and document owners, enabling clear, consistent, and compliant documentation across functions.
• You will monitor and improve document and training performance indicators, using data to drive timely reviews, approvals, and continuous improvement.
• You will collaborate closely with the Quality & Compliance Manager, acting as a trusted site‑level expert in document control and training governance.
• You will contribute to continuous improvement initiatives, strengthening processes that support operational excellence, scalability, and regulatory confidence.
• You will play a visible role in supporting customer trust, ensuring that documentation and training consistently reflect the high standards expected of the Devens site.
• Other duties as assigned

Whoyou’ll be working with

• You will work closely with internal stakeholders across Quality, Manufacturing, Engineering, Supply Chain, and Operations, partnering regularly with subject‑matter experts and document owners to ensure documentation and training accurately reflect site processes and quality expectations.
• You will interface with external stakeholders such as auditors, customers, and certification bodies, responding confidently to documentation and training‑related inquiries and demonstrating the effectiveness of site systems.
• You may coordinate with corporate or global quality counterparts, aligning site‑level document control and training practices with broader organizational standards and expectations.

This iswhat you’ll need to be successful in this role

• You bring solid, hands‑on experience in document control within a regulated or quality‑driven environment, where accuracy, consistency, and compliance are essential to day‑to‑day operations.
• You have experience coordinating or supporting training programs, ensuring people are trained on current procedures and that training records are accurate and audit‑ready.
• You are comfortable working within an electronic document and/or quality management system, and can adapt quickly to established tools, workflows, and governance expectations.
• You understand how document control and training systems support regulatory compliance, customer confidence, and operational effectiveness, even if your experience comes from a different regulated industry.
• You communicate clearly and professionally, enabling you to work effectively with subject‑matter experts, supervisors, and cross‑functional teams.
• You are highly organized and detail‑oriented, able to manage multiple priorities while maintaining accuracy and follow‑through.
• You are confident working independently, taking ownership of document and training processes while knowing when and how to elevate issues collaboratively.
• You’re comfortable supporting internal and external audits, responding to questions with clarity and demonstrating system effectiveness.
• You approach problems with a continuous‑improvement mindset, looking for practical ways to simplify, strengthen, and sustain document and training processes.
• You bring a collaborative, service‑oriented attitude, recognizing that strong systems enable others to perform their roles safely and effectively.
• Experience in a highly regulated manufacturing environment (e.g., medical device, aerospace, automotive, pharmaceutical, food, packaging, or similar).
• Familiarity with linking document changes to training requirements within a formal quality system.

This position offers a salary range of (USD50,000.00 - 74,000.00Salaried). Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• Robust Retirement Plan:Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
• Comprehensive and Supportive Parental Leave:Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration 
• Fertility Assistant Program: Fertility Benefits 

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments.

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.