Document Control Specialist

Zimmer Biomet; Braintree (MA); On-site; USD 64,000 - 80,000; Full time

Job summary

Zimmer Biomet is seeking a qualified professional to manage the corporate document control process and ensure compliance with regulatory standards across sites worldwide.

You will lead drafting, peer review, approval, and archiving of QMS and non-QMS documents, while supporting eDM system administration and global governance. Strong writing skills and attention to detail are essential.

Qualifications

• Bachelor's Degree with 2+ years of relevant experience, or equivalent education/experience.
• BS/BA in engineering, life sciences, or related field preferred.
• Experience in Quality Control, Quality Assurance or Compliance roles within document control.
• Working knowledge of 21 CFR Part 11 and ISO 13485 QMS.
• Prior experience participating in audits or inspections.

Responsibilities

• Facilitate corporate document control workflow from drafting to archival.
• Support sites in implementing corporate best practices documents and governance.
• Act as eDM administrator and global Subject Matter Expert.
• Train teams on document control processes and eDM usage.

Skills

MS Office

SharePoint

Writing & Editing

Attention to Detail

Organizational Skills

Communication Skills

Education

Bachelor's Degree + experience

Associate's Degree + experience

High School Diploma + experience

Tools

eDM systems

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

Responsible for the corporate document control process, including working directly with authors, reviewers, and approvers to facilitate document control workflow, working directly with sites to implement corporate best practices documents, and providing corporate governance. Provides end-user support for the organization and manages use of the electronic document management system (eDM). Accountable and responsible for the management of all QMS (e.g. policies, procedures, etc.) and nonQMS related documentation and records. Responsible for ensuring compliance with applicable medical device regulations (FDA, EU, Health Canada, ISO 13485, etc.).

How You'll Create Impact

• Facilitates the document control process regarding new or existing Corporate Quality System Documents, nonQuality System documents, and other related records; and tracking the status of documents during the process – draft, peer review, approved, effective, obsoleted, etc.

• This includes working directly with authors, reviewers, and approvers to facilitate document control workflow and document archiving/retention, assisting with document formatting, ensuring proper document organization; ensuring required metadata and other applicable data inputs for compliance are provided; and tracking and trending of open tasks to facilitate timely turn-around.

• Conducts technical writing review of Corporate QMS documents prior to formal review process to ensure accuracy, good documentation practices, readability (clear & concise), and compliance to FDA and other standards and regulations.

• This includes identifying QMS gaps, providing guidance to document authors regarding how to create, or remediate or correct documents prior to their finalization and retention in the document management system or file.

• Review/Approval of Batch Records and other related documentation.

• As Author or Process Owner, creates, modifies and obsoletes QMS documents and corporate best practices procedures and policies, and creates and provides respective training presentations for global audiences.

• Serves as eDM administrator and global Subject Matter Expert and supports Corporate Document Control Manager with global governance.

• Trains corporate and global team members on document and change control processes and eDM usage.

• Assists in the preparation for, conduct of, and follow-up activities associated with site visits from FDA or other agencies.

• Maintains required Standards / Regulations program and maintain Regulation/Standards utility subscription user accounts.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Action oriented, drives for and achieves results.

• Must be proficient in MS Office and Sharepoint.

• Strong bias for coaching and mentoring others. This includes ability to effectively train team members within a classroom or workshop setting.

• Proven strong writing and editing skills.

• Proven excellent attention to detail and proofreading skills.

• Strong organizational skills and the ability to multi-task.

• Strong and effective communicator (written & verbal).

• Motivated and proven ability to work in a team-oriented, global environment, including interacting effectively with all levels and outside contacts.

• Excellent problem identification and solving skills.

• Sound decision making skills, solid under pressure.

• Effective process development and process management skills.

Your Background

• Bachelor's Degree and 2 years of relevant experience, or Associate's Degree and 4 years of relevant experience, or High School Diploma or Equivalent and 6 years of relevant experience required.

• BS/BA in engineering, business, life sciences or a similar discipline preferred.

• 3+ years of experience in a Quality Control, Quality Assurance or Compliance roles within a document control or similar function in the medical device or life sciences industry preferred.

• Working Knowledge of 21CFR Parts 11 and 820, including ISO 13485 QMS.

• Experience with electronic Document Management (eDM) systems is preferred.

• Prior experience of participating in compliance audits or inspections is preferred.

Travel Expectations

Up to 15%

Expected Compensation Range

$64,000 - $80,000 USD / Annual

EOE