Document Control & Records Specialist IV

OSC Global; Richland (WA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

401k with employer match

Dental

Vision

FEHB health plans

Life and disability benefits

Job summary

OSC Technical Solutions is seeking a Records Management professional to support a diverse range of customers and projects at Hanford. The role emphasizes understanding information, procedures, and tool usage to maintain compliant records management processes.

Responsibilities include improving lifecycle management, supporting RM programs, and ensuring adherence to HMIS and safety requirements, with opportunities to lead and train others.

Qualifications

• High school diploma and 9 years of records management experience or equivalent combination.
• Background check and ability to obtain DoE access badge.
• Must pass background and drug screening.

Responsibilities

• Provide document control and records management support to requesting organizations.
• Serve as SME on Records Management requirements including desk instructions, site procedures, regulations, and NARA requirements.
• Advise and assist records custodians, inventory coordinators, managers, and customers on RM program requirements.
• Collaborate with customers to improve records lifecycle management processes.

Skills

Communication skills

Organizational skills

Independent judgment

Records management

NARA knowledge

Software proficiency

Education

High school diploma

Tools

DMCS

SPF (SmartPlant Foundation)

HDNS

IDMS

RMAP

Job description

Position Overview

This position is responsible for a variety of tasks within the Records Management organization. This position supports a diverse group of customers and projects within the Records Management Program. The incumbent works directly, both independently and as part of a team, with customers to understand existing information and records management processes, procedures, and tools. This role remains cognizant of applicable site procedures and ensures strict adherence to all requirements.

The specialist provides support for a compliant, cost-effective, and service-oriented Records Management Program that meets customer requirements, National Archives and Records Administration (NARA) regulations, and Department of Energy (DOE) directives. The position also assists with other tasks as determined necessary to support contract needs and provides excellent customer service to site contractors and the Department of Energy.

Major Activities (Typical Duties/Responsibilities)

• Provide document control and records management support to requesting organizations.
• Serve as a recognized authority and SME on Records Management requirements, including desk instructions, site procedures, federal regulations, and NARA requirements.
• Participate in, advise and assist records custodians, inventory coordinators, managers, and customers regarding Records Management Program requirements.
• Collaborate with customers to develop strategies and improve records lifecycle management processes.
• Implement process improvements and report results.
• Evaluate, develop, deploy, and support manual and automated records capture processes using standard site software.
• Review Hanford information to determine Controlled Unclassified Information (CUI) classifications.
• Identify, prepare, review, approve, issue, release, distribute, use, and revise documents and records generated in support of Hanford work.
• Monitor and assign incoming records to support workflow management, task coordination, and timely processing.
• Understand work performed across the organization and recommend improvements and solutions.
• Recommend revisions to new or existing Records Management policies and procedures.
• Design and provide work-related reports requested by management and customers.
• Conduct assessments and support non-routine activities in accordance with established Records Management procedures.
• Perform work in compliance with HMIS procedures and safety requirements, including HGET and HMIS GET training requirements.
• Contribute creative solutions and new perspectives to support continuous improvement across the organization
• Perform work in compliance with HMIS procedures and safety requirements, including HGET and HMIS GET training requirements.
• Perform other duties as assigned by leadership.

Additional Duties and Responsibilities

• Develop estimates to perform Document Control and Information Clearance work for the Department of Energy and other Hanford contractors.
• Determine methods and procedures for new assignments.
• Provide Records Management and systems-related training and guidance in both classroom and one-on-one environments.
• Serve as the point of contact in the absence of the lead.
• Act as the primary trainer for the Document Control and Information Clearance team.
• Perform audits and ensure compliance with desk instructions, Records Management requirements, and Engineering procedures.
• Maintain cross-training in other organizational areas and provide support at leadership's discretion.
• Lead projects across the Records Management organization.
• Perform audits to ensure records and personnel comply with established quality standards and procedural requirements.

Subject Matter Expertise in Document Control and Information Clearance Processes

• Release of engineering packages, drawings, submittals, and project documentation.
• Review and release of public information.
• Review of OUO/CUI material.
• Publish records to the Administrative Record.
• Performance of required document distribution activities.

Application and System Support Experience/SME

• Document Management and Control System (DMCS)
• SmartPlant Foundation (SPF)
• Hanford Document Numbering System (HDNS)
• Integrated Document Management System (IDMS)
• Records Management Access Portal (RMAP)

Knowledge, Skills, and Abilities

• Effectively communicate, both verbally and in writing, with team members, management, and customers.
• Demonstrate strong organizational skills, attention to detail, and the ability to manage large volumes of documentation with effective follow-through.
• Exercise independent judgment in selecting methods, techniques, and evaluation criteria to achieve desired results.
• Serve as a Subject Matter Expert in the Records Management Lifecycle and its application.
• Serve as a Subject Matter Expert in NARA requirements.
• Demonstrate advanced technical proficiency across a wide range of software applications, including records management and configuration control systems.
• Maintain a strong customer-service focus and work collaboratively and professionally across multiple contractors and organizations.
• Understand priorities and assist others with prioritization as needed.
• Work independently with a high degree of initiative.
• Exercise sound judgment within established procedures, processes, and practices to determine appropriate actions.

Physical Abilities

• Sufficient fine motor skills for the use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time.
• Visual and communications ability adequate to perform the essential functions of the job.
• Ability to kneel, bend and twist at the waist on an occasional basis.
• Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion.
• Ability to push, pull, carry and lift objects weighing up to 10 pounds on a regular basis, and greater weights on an occasional basis.
• Ability to travel by vehicle or aircraft, and ability to safely operate a motor vehicle.

Minimum Qualifications

• High school diploma and nine (9) years of relevant records management experience; or an equivalent combination of education, training, and experience.
• Ability to pass a background and drug screening.
• Must have identification compliant with the Real ID Act at time of hire.
• Must be able to obtain Department of Energy access badge.

Preferred Qualifications

• Previous Hanford Site experience.
• Previous Document Control and/or Records Management experience.
• Knowledge of OpenText Content Server.
• Knowledge of Records Management Access Portal (RMAP).
• Familiarity with Archives and Records Centers Information System (ARCIS).

Pay Rate: $37.63-$52.15

Benefits: OSC Technical Solutions offers excellent benefits for eligible employees.

• paid holidays
• paid time off
• 401k with employer match
• dental
• vision
• health insurance plans through the Federal Employee Health Benefits (FEHB) program
• life and disability benefits

OSC Technical Solutions does not discriminate, and the company provides equal employment opportunity for all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, national origin, citizenship status, age, marital status, pregnancy or parenthood, handicap or disability, genetics, veteran status or any other legally protected characteristic. OSC Technical Solutions adheres to all federal, state and local laws regarding equal employment opportunity and will not discriminate against you in violation of these laws. OSC Technical Solutions reserves the right to apply CIRI Shareholder preference to qualified Shareholders in employment and advancement opportunities.

OSC Technical Solutions participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Reasonable Accommodation:

OSC Technical Solutions will provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with OSC Global, LLC or any of its subsidiaries, please email [e-mail].

Important Employment Notice: Federal Contract & RCW 49.44.240:

Due to our status as a federal contractor operating within the State of Washington, all applicants and employees must adhere to federal law, which classifies cannabis as a Schedule I controlled substance.

While Washington State’s RCW 49.44.240 (which generally prohibits employers from discriminating against an applicant based on their lawful use of cannabis off-site and during working hours) is state law, it does not supersede federal requirements.

Zero-Tolerance Policy and Disqualification

• Prohibition: The use, possession, or distribution of cannabis is strictly prohibited for all employees, regardless of state law.
• Testing: Applicants will be subject to pre-employment drug screening that includes testing for cannabis.
• Disqualification: A positive test result for cannabis will result in immediate disqualification from consideration for employment, as mandated by our federal contract obligations.

In compliance with Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Hanford Field Office (HFO) direction, employees issued initial badges on or after September 1st, 2025, are required to obtain and maintain a HSPD-12 Personal Identity Verification (PIV) Credential. To obtain this credential, new employees must successfully complete and pass a federal background check investigation. This investigation encompasses multiple areas of eligibility and includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

All applicants must be able to comply with all federal regulations, including those concerning controlled substances, as a condition of employment.