Dockmaster - 2nd Shift

GXO Logistics, Inc.; Manassas (VA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health insurance

401(k)

Life insurance

Disability insurance

Job summary

GXO Logistics, Inc. in Manassas, VA is seeking a Dockmaster to lead dock activities and coordinate trailer movements for efficient daily operations. You will partner with operations, transportation, safety, and customer teams to ensure safe, timely dock workflows and adherence to processes.

The role requires strong communication, warehouse experience, and the ability to work outdoors in varied weather. Shift: 3:00pm–11:30pm; equal opportunity employer.

Qualifications

• Experience working in a warehouse, distribution, dock, yard, or transportation-related environment.
• Ability to coordinate dock or yard activities in a fast-paced operation.
• Working knowledge of trailer docking, release procedures, and trailer anatomy.
• Ability to work outdoors in all weather conditions and across varied terrain.
• Follow defined processes, safety standards, and escalation protocols.
• Strong communication skills for daily customer-facing and cross-functional interactions.
• Comfort with Microsoft Office 365 and Google Suite applications.

Responsibilities

• Champion operation safety and support dock-related equipment as required.
• Serve as the primary contact for loading and unloading dock activities and coordinate trailer movements.
• Manage and sequence trailer docking, release, and yard flow while observing safety standards.
• Monitor dock conditions and escalate unsafe conditions as needed.
• Collaborate with site operations, transportation, yard services, and customer-facing teams.
• Communicate with internal and external stakeholders with a strong customer service mindset.
• Ensure dock activities align with process guidelines and site SWIs, completing tasks.
• Support dock and yard organization in alignment with 7S standards.
• Conduct visual inspections and identify risks or delays.
• Use Office 365 and Google Suite to track activity and document issues.
• Provide coverage and operational support to site leadership and lead peers.

Skills

Warehouse experience

Dock coordination

Strong communication

Customer-facing interactions

Office 365 / Google Suite

Tools

Microsoft Office 365

Google Suite

Job description

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Afternoon, Monday - Friday, 3:00pm - 11:30pm

As a Dockmaster you will serve as the primary point of contact for all dock-related activities, ensuring the safe, efficient, and timely movement of trailers in and out of the facility. This is a hands‑on leadership role that partners closely with operations, transportation, safety, and customer teams to execute daily dock activities while modeling accountability, operational discipline, and customer service excellence. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, Benefits, And More.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you’ll do on a typical day:

• Champion operation safety as well as support of hand tools and dock‑related equipment, as required
• Serve as the primary point of contact for all loading and unloading dock activities, coordinating trailer movements to support daily operational priorities
• Manage and sequence trailer docking, release, and yard flow, applying knowledge of trailer anatomy and fleet safety standards
• Monitor dock conditions and exercise stop‑work authority when unsafe conditions are identified; follow proper escalation procedures
• Partner daily with site operations, transportation, yard services, and customer‑facing teams to prioritize multiple tasks and competing demands
• Communicate professionally with internal and external stakeholders, maintaining a strong customer service mindset
• Ensure dock activities align with process guidelines, safety standards, and site SWIs, seeing tasks through to completion
• Support dock and yard organization in alignment with 7S workplace standards
• Conduct regular visual inspections and maintain high observational awareness to identify risks, inefficiencies, or potential delays
• Use Microsoft Office 365 and Google Suite tools to track activity, communicate updates, and document issues
• Provide coverage and operational support to site leadership and lead peers as needed

What you need to succeed at GXO:

At a minimum, you'll need:

• Experience working in a warehouse, distribution, dock, yard, or transportation‑related environment
• Demonstrated ability to coordinate dock or yard activities in a fast‑paced operation
• Working knowledge of trailer docking, release procedures, and trailer anatomy
• Ability to work outdoors in all weather conditions and across varied terrain
• Proven ability to follow defined processes, safety standards, and escalation protocols
• Strong communication skills with the ability to engage in daily customer‑facing and cross‑functional interactions
• Comfort using Microsoft Office 365 and/or Google Suite applications

It’d be great if you also have:

• Previous experience in a lead, coordinator, or informal leadership role
• Exposure to safety programs, yard management systems (YMS), or WMS environments
• Experience supporting or enforcing safe work practices and stop‑work authority
• Mechanical aptitude or familiarity with basic hand tools and dock equipment

This job requires the ability to:

• Work extended time outdoors in varying weather conditions
• Stand, walk, and traverse uneven surfaces throughout the shift
• Maintain situational awareness in a high‑traffic dock and yard environment
• Support a flexible schedule as business needs require
• Carry objects 3-5 feet weighing up to 50lbs, routinely
• Stand for prolonged periods of time >4 hours
• Walk continuously more than 10,000 steps (4‑5) miles per day
• Bend, stoop, squat, twist, push and pull objects of various shapes and sizes in the team lift
• Tolerate hot and cold work environments
• Ability to use powered and/or manual lifting equipment to assist with the team safety moving inventory in accordance with established protocols and safety guidelines

We are proud to be an Equal Opportunity employer including Disabled/Veterans.

All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.