Dockmaster

Suntex-Marina-Investors,-LLC; Portsmouth (VA); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life and AD&D coverage

401K with employer match

Job summary

Suntex Marinas in Portsmouth, VA, is seeking a Dockmaster to lead dock operations, supervise dockhands, coordinate vessel arrivals, fuel operations, and ensure exceptional guest services at the marina.

The role requires strong leadership, safety awareness, and the ability to work in a luxury environment, with a salary of $43,000 to $47,000 per year plus a comprehensive benefits package.

Qualifications

• Broad knowledge of marina operations, boat handling, towing, and equipment maintenance.
• Ability to manage and motivate staff.
• Strong communication in a luxury environment.
• Ability to analyze marina agreements, contracts, terms, and conditions.

Responsibilities

• Sets and provides the highest level of customer/guest services and expedites requests.
• Schedules and manages dockhands for marina duties and oversees operations.
• Performs daily inspection of the docks and coordinates maintenance.
• Operates motor and water vehicles and other equipment.

Skills

Marina operations

Staff management

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Dockmaster

Full Time Laborers and Helpers Tidewater, Portsmouth, VA, US

4 days ago Requisition ID: 5843

Salary Range: $43,000.00 To $47,000.00 Annually

JOB Posting

JOB TITLE: Dockmaster

DEPARTMENT: Docks

REPORTS TO: General Manager

POSITIONPURPOSE:

TheDockmasterisoftenthefirstpersonourcustomerswillinteractwithwhenarrivingbyvessel.TheDockmasterisa strongand motivatingleaderresponsiblefortheoveralloperationofthedocks.Thisincludesschedulingofdockhands,communicationwith vessel captains, reservations, maintainingoverall safety and cleanlinessofthemarina, fueloperations, providing thehighestlevel ofguestservices,concierge,trainingofnewteammembers,andsecuringthemarinaandvesselsintheeventofinclement weather.

DUTIESAND RESPONSIBILITIES:

• Sets and provides the highest level of customer/guest services and expedites any and all requests from vessels
• Schedules and manages all dockhands in marina related duties such as securing boats, fuel, black water pump outs, connecting and monitoring utility services, and waste disposal. Leads the dockhands by example.
• Performsdailyinspectionofthedocks,workswith maintenancemanagerinscheduling generalrepairand maintenanceofthedocksinordertomaintainsafetyandcleanlinessstandardsandtoidentifyissuesrequiringmaintenance,repairor replacement.
• Routinelyoperates,motorandwatervehiclesandothervariousmechanized equipment

EDUCATIONAND EXPERIENCE:

• A broad knowledge of marina operations, boat lifting, boat handling and towing, and equipment maintenance
• Ability to manage and motivate staff
• A positive attitude, the ability to communicate proficiently, and ability to relate to customers in a luxury environment
• Understandingofcommonmarinaoperationaldocumentationsuchasagreements,contracts,termsandconditions, marina regulations and must be able to analyze them

WORKINGCONDITIONS/PHYSICAL REQUIREMENTS:

• Mustbeabletoindependently lift,carry, push,andpulluptothirty(30)pounds
• Mustbeable toswimorbewilling towearapersonal flotationdeviceininstancesof emergency
• Mustbeabletoperformsimplegrasping,finemanipulation,andrepetitivehand&armmovementsfrequently,and squeezing & overhead reaching occasionally
• Must be able to express oneself and effectively convey directions and clear instructions to a team of individuals

Wage range

$43,000 - $47,000

Suntex Marinas offers a Benefits package which includes Medical, Dental, Vision, Life and AD&D, supplemental life insurance options, and a 401K with employer match to eligible employees.

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.