Dockhand

Suntex Marinas; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Suntex Marinas in Miami Beach is seeking a friendly, reliable Dockhand to be the first point of contact for guests arriving at the marina. You will assist the Dockmaster and fellow crew with docking, boat handling, and general marina operations.

Responsibilities include cleaning and sanitizing facilities, securing boats to docks, waste pump-out coordination, and adhering to OSHA and environmental regulations. A positive attitude and ability to work with customers and team members are essential.

Qualifications

• Ability to collaborate with internal and external customers.
• Willingness to learn marina operations.
• Proven ability to positively interface with customers.
• Ability to work independently to meet goals.

Responsibilities

• Assist guests with boating needs under the direction of the Dockmaster.
• Perform routine marina cleaning and upkeep to quality standards.
• Follow OSHA and environmental regulations; wear PPE as required.
• Maintain friendly, professional relations with staff and guests.

Skills

Customer service

Marina operations

Positive interaction

Independent work

Job description

Position Purpose

The Dockhand may be the first person our guests interact with when arriving to the marina. It is important that they deliver superior marina experience to all our guests. Dockhands assist the Dockmaster and other Dockhands in all duties related to the marina. Doing so while being friendly, positive and accommodating, they also keep the area clean, safe, and well maintained.

JOB Posting

JOB TITLE: Dockhand

DEPARTMENT: Docks

REPORTS TO: Dockmaster

Position Purpose

The Dockhand may be the first person our guests interact with when arriving to the marina. It is important that they deliver superior marina experience to all our guests. Dockhands assist the Dockmaster and other Dockhands in all duties related to the marina. Doing so while being friendly, positive and accommodating, they also keep the area clean, safe, and well maintained.

DUTIES AND RESPONSIBILITIES

• Assist customers and guests with general boating needs per the direction of the Dockmaster including but not limited to securing boats to docks, black water pump out, waste disposal, and general facility sanitation
• Carry out routine cleaning duties that meet established quality standards for all marina related operations; ensures the recognized standards are maintained and that quality, and delivery commitments are met
• Comply with all OSHA and environmental regulations, adhering to all site rules, processes, policies, and expectations, including proper wear of PPE as required for a specified task or work area
• Exhibit a friendly, professional working relationship with coworkers, members, guests and vendors

EDUCATION AND EXPERIENCE

• Ability to collaborate effectively with internal and external customers
• Some knowledge of marina operations or willingness to be trained in them
• Proven track record or innate ability to interface with customers positively and successfully
• Ability to work independently to achieve goals and targets

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
• Must be able to swim or be willing to wear a personal flotation device in instances of emergency
• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
• Must be able to express oneself and effectively convey directions and clear instructions to a team of individuals

STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual’s ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.