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Personalization Mall is seeking a Dock Tech to oversee the loading of outbound shipments, label accurately, and coordinate with carriers to ensure trailers move smoothly through docks. The role requires teamwork, clear communication, and flexibility to work across shipping tasks as needed.
The position includes first shift hours with potential transition to full-time hours during peak periods; English proficiency is essential, with bilingual abilities considered a plus.
Equipment Used: utility knife, scissors, hand jack, multi machine, RF scanner, tape gun, calculator.
The expected salary range for this position is $16.50 hourly. Actual compensation will be determined based on experience, skills, internal equity, and other factors permitted by law.
To support our commitment to being an employer of choice, we offer comprehensive and competitive health, wellness, and additional benefits to eligible full-time team members. Benefit eligibility may vary based on location, average hours worked, and length of service.
PRIMARY PURPOSE AND FUNCTION: A Dock Tech works under the direction of the Shipping Coordinator. Primary responsibility is to facilitate the loading of all outbound shipments onto trailers, and the final processing of all eComm orders. This position is responsible for accurate and efficient labeling and loading practices and will be expected to monitor more than one load/trailer at any given time. The Dock Tech will be cross trained in a number of shipping tasks and will be expected to perform these tasks as the workload dictates. This employee will provide clear and accurate communication to carriers to see that trailers are moved in and out of docks as needed. General requirements also include but are not limited to cycle counting, and the ability to lead and train others. This employee may be scheduled to work in other departments or other areas in shipping and may be required to report to other supervisors in other department when shipping work volume is low. Evening and weekend hours are required during the peak holiday shipping period (October/December). This employee must be able to work in other areas of the factory when the workload dictates.
1st Shift: 8:30 AM - 1:00 PM (Part-Time)
Beginning the week of November 23, associates must be available to transition to full-time hours based on business needs:
7:00 AM - 3:30 PM or
8:00 AM - 4:30 PM
Mandatory Saturdays will be required during December based on production needs.
DOCUMENTATION (QUALIFICATIONS):
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
A Dock Tech must be able to work in a team environment as well as work independently and must be able to follow instructions given by the Shipping Coordinator.
Education and/or Experience: High school degree or equivalent; Prior Shipping /Loading Experience.
Knowledge, Skills and Abilities: Past employment experience with shipping to perform these jobs is not required but is helpful. Bi-Lingual preferred. Attention to detail. Be able to communicate clearly with shipping carriers.
Supervision Exercised : The employee in this position does share Lead responsibilities of the Loaders/Multi Machine operators.
Supervision Received: The employee in this position receives direction from the Shipping Coordinator for each task he/she undertakes and works under direct supervision.
Decision Making : The Dock Tech may give ideas or suggestions as to a better or quicker way to improve the shipping process.
Communications: Communicates internally with co-workers, line leads, and different supervisors in operations.
Must have strong verbal and written communication skills in English.
Bi-lingual in Spanish preferred.
JOB SPECIFICATIONS:
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will work in a warehouse/ assembly/production atmosphere near moving mechanical parts. While working on a machine may work near fumes or airborne particles.
The noise level environment is moderate noise with the sound of forklifts driving around.
The temperature in shipping may be cooler than in other departments due to having doors open for trailer trucks, and colder temperatures in trailer.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee will stand and walk most of the time, will use and reach with hands and arms more than 2/3's of the time.
A Dock Tech will lift 10- 50 pounds, over or up to 2/3's of the time.
Measure of Effectiveness: Effectiveness in shipping is measured by being able to pick the correct product to match the mailing label and to meet expected quantity standards. Effectiveness is measured by being able to work within a groups pace in different shipping functions and meet the expected quantity and quality standards.
The specific information shown in each section of this description is not intended to be all-inclusive. This information represents typical elements and criteria necessary to successfully perform the job.
QA Requirements:
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Human Resources at 516-237-6000.
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