Dock Supervisor- M-F PM Shift

Old Dominion Freight Line, Inc.; Memphis (TN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health Benefits

Vision & Dental

401k Retirement plan with company

Wellness Program

Tuition Reimbursement

Job summary

Old Dominion Freight Line, Inc. seeks a Dock Supervisor to oversee daily dock operations, ensure safety, and drive efficiency across the freight network. You will manage shift teams, use OD’s technology, and maintain service center standards for safety, quality, and cost.

The role requires strong leadership, experience in freight operations, and the ability to align schedules with business objectives while communicating with associates and management.

Qualifications

• Experience supervising dock operations and teams.
• Knowledge of DOT, OSHA and safety regulations.
• Familiarity with freight handling and service center processes.

Responsibilities

• Monitor and evaluate employee safety on a daily basis.
• Oversee loading/unloading processes and housekeeping for safety.
• Supervise dock staff, assign shifts and manage time off requests.
• Coordinate with Operations Manager to meet daily/weekly objectives.
• Provide feedback on productivity metrics and performance.
• Conduct shift meetings and ensure compliance with regulations.

Skills

Leadership

Safety awareness

Communication

DOT regulations knowledge

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

AS400

DYMS

BLU

Microsoft Office

Job description

At Old Dominion, we don't just move freight—we help businesses keep their promises. As one of the nation's leading LTL carriers, we've earned our reputation by putting people first, delivering premium service, and staying true to the values that have guided us for more than 90 years. Our PROMISES values shape how we work, our family culture shapes how we treat one another, and our commitment to being the Best in the Game drives everything we do. If you're looking for more than just a job, you'll find a career built on trust, teamwork, and opportunity at OD.The Dock Supervisor plays a key role in overseeing daily operations, ensuring safety, and driving efficiency within Old Dominion’s freight network. This position involves managing teams, utilizing innovative technology, and maintaining operational excellence in a company that has set industry standards since 1934. With a focus on growth, collaboration, and performance, this role is essential to the success of freight operations.Old Dominion Freight Line is currently recruiting for a Dock Supervisor to join our OD Family Culture. This Supervisor role will successfully manage a shift or section in a service center while maintaining the department/shift and service center standards for safety, quality, efficiency, cost, service and delivery, training and development and housekeeping. The supervisor must complete the various company and government forms utilized in freight movement such as shipping orders, city stripping manifests, freight bills, inter-terminal movement forms (ITM's) and exception forms. Constantly uses OD’s proprietary technology system permitting consistent monitoring of shipment locations as freight moves through the various terminals while communicating continuously throughout the day with associates, customers and team members verbally and through other computer operating systems.Responsibilities:Monitor and evaluate the safety of each employee on a daily basisMonitor and evaluate the safe and efficient loading and unloading process of freight throughout the shiftMonitors, evaluates, and teaches employees safe lifting techniques as well as uses safe lifting as needed throughout the dayMonitor and maintain housekeeping within the shift to ensure safety and productivityManages, assigns and supervises dock employees in the area to ensure proper utilization of employees, equipment, loading and unloading while meeting OD and customer expectationsManages all dock work schedules and time off requestsClosely works with the Operations Manager/Assistant SVC Manager and/or Service Center Manager to ensure alignment in meeting daily/weekly/monthly and yearly business objectivesProvide analyses, suggestions and ideas for the improvement of operations within the shift, department and facilityProvide positive and constructive feedback to employees on a continual basis regarding ROI, MPH, Stops per hour, return shipments, missed shipments, delivery/pick up errors, and overall productivity, etc. This also includes handling disciplinary actions needed at the discretion of the supervisorConduct daily inspections to ensure compliance with local state, federal, .federal safety regulations, as well as OSHA compliance, and DOT complianceEnsure Compliance with local state, federal, federal safety regulations, as well as OSHA compliance, and DOT regulationsEnsures that 100% of trailers are loaded correctly to ensure safe transport of freightInspects trailers throughout the day for cleanliness and to ensure correct loading/unloading techniques are being usedOperates AS400 system, BLU system, DYMS and any other computer/internal freight monitoring systems used within the company to monitor freight movementComplete forklift job training knowledge and uses a forklift as necessary within the service centerConducts daily shift meetingsMake quick and informed decisions based on the volume levels and communicates schedule to affected employeesInspects working conditions of tools and equipment needed for safe operation within the area and directs the correction of any improper or adverse condition that existsComprehends and ensures compliance with company and government regulationsWorks assigned shift/s as needed, must be available to work depending upon customer pick-up and delivery scheduledQualifications:High School Degree or equivalent. Some college preferred.Bachelor’s degree preferred2 years working operations experience preferably in the transportation industrySupervisory experience preferredWorking knowledge of AS400, Microsoft Office, DYMS and BLU systemsKnowledge of general DOT regulationsGood verbal and written communication skillsWorking Days:Monday,Tuesday,Wednesday,Thursday,Friday,Working Shift:EveningWork days/shifts may change based on scheduling and business needs and are provided as guidelines at the time of posting.Join the OD Family Today!As a Full Time member of our Family, you and your family are eligible to receive:Great Health Benefits including a Zero premium medical plan for employee only coverageVision & DentalShort Term & Long Term DisabilityFlex Spending Accounts401k Retirement plan with company match and additional company annual discretionary match opportunityLife InsuranceWellness ProgramTuition Reimbursement for Drivers and TechniciansTraining and growth opportunities to build a careerWe prioritize our OD family of employeesAbility to advance through our promote from within philosophyNational Career Opportunities Available at our 260+ service centersOld Dominion Freight Line, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, and/or gender expression, sexual orientation, age, disability, pregnancy, genetic information, military status, Vietnam Era and/or veteran status, or any other characteristic protected by applicable law(s).If you have questions regarding this posting or require assistance with the application process, please click here for contact information.