Dock Supervisor

Saia Inc.; Kansas City (MO); On-site; USD 52,000 - 78,000; Full time

Job summary

Saia Inc. is seeking a Supervisor of Terminal Operations to oversee dock activities, including sorting, handling, loading, and unloading freight, while ensuring compliance with company policies and government regulations.

The role emphasizes directing and coaching dockworkers, maintaining safety, and driving terminal efficiency through daily inspections and performance reviews.

Qualifications

• Must be at least 18 years of age.
• High school diploma or GED.
• Authorized to work in the United States.
• Read, write, communicate and comprehend the English language to perform duties and complete shipping documents.

Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.
• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.
• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.
• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.
• Reviews operational reports and provides recommendations to improve terminal efficiency and service.
• Promotes and enforces a safe, clean, and organized dock environment.

Skills

Supervisory experience

DOT regulations knowledge

Forklift certification

Safety procedures

Attention to detail

Logistics operations

Education

High school diploma or GED

Tools

Pallet jack

Job description

Ready To Go Further?

Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one –from leadership and from your team. A job with Saia is packed with opportunity –from learning new skills and advancing to competitive compensation and great benefits. It’s all here and it’s exactly what going further is all about.

Position Summary

Supervises terminal operations, including sorting, handling, loading, and unloading freight. Manages daily dockworker activities and ensures compliance with company policies and government regulations.

Major Tasks and Responsibilities

• Oversees safe and efficient dock operations for all terminal staff.


• Directs and evaluates dockworkers to ensure proper use of equipment and adherence to procedures.


• Conducts daily inspections to maintain compliance with company policies, Department of Transportation standards, and other regulatory requirements.


• Trains and coaches dockworkers on safety practices, operational performance, customer service, and equipment usage.


• Reviews operational reports and provides recommendations to improve terminal efficiency and service.


• Promotes and enforces a safe, clean, and organized dock environment.

Minimum Qualifications

• Must be at least 18 years of age.


• High school diploma or GED.


• Authorized to work in the United States.


• Read, write, communicate and comprehend the English language in order to perform the various tasks of the job, including but not limited to: converse with co-workers and members of the general public; understand oral and written instructions as well as governmental regulations; respond to questions and inquiries from management and government representatives; and accurately complete various shipping documents, reports and records required of the position.

Preferred Qualifications

• 5+ years of warehouse, freight, dock, forklift, or pallet jack experience.


• Prior supervisory experience.


• Strong knowledge of Department of Transportation (DOT) regulations and safety procedures.


• Forklift certification or hazmat training.


• Strong attention to detail and accuracy in verifying shipments.

Work Conditions and Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stand, walk, bend, stoops, and lift throughout the shift.


• Frequent lifting, pushing, pulling, or carrying freight up to 100 pounds; team lift or mechanical assistance required for heavier items.


• Regular use of hands and arms for handling freight, operating pallet jacks, and securing loads.


• Ability to climb on and off forklifts, trailers, and dock platforms safely.


• Adequate vision and hearing (with or without correction) to operate equipment, read labels, and follow safety signals.


• Ability to work in varying temperatures and weather conditions, including heat, cold, rain, and snow due to dock and yard exposure.


• Ability to work varying schedules, including nights, weekends, and holidays based on operational demands.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Make Your Move

At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.