Dock Supervisor

AAA Cooper Transportation, Inc.; Chicago (IL); Hybrid; USD 78,000 - 83,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401k with company match

Company paid life insurance

Long Term Disability

Dependent Life Insurance

AD&D Insurance

Wellness programs

Paid Holidays

Paid vacation

Uniforms

Weekly direct payroll deposits

Safety and Performance Rewards Program

Tuition Reimbursement Program

Employee Assistance Program

Job summary

AAA Cooper Transportation, Inc. is seeking a Dock Supervisor to ensure on-time, damage-free freight delivery and strong customer relations. The role involves planning deliveries, scheduling drivers, coordinating with customers, and enforcing safety standards across the terminal team.

The position requires a high school diploma or equivalent, DOT compliance, background check, and forklift certification. Excellent organizational and communication skills are essential for success in this full-time

Qualifications

• High school diploma or equivalent.
• 21 years or older.
• Pass DOT pre-employment drug screen and DOT physical.
• Satisfactory background check.
• Pass ACT road test (Flexible Hours).
• Ability to be certified as forklift operator.
• Familiar with proper procedures for handling hazardous materials.

Responsibilities

• Ensure safety of all employees.
• Ability to resolve conflict.
• Make recommendations to Terminal Manager on advancement opportunities and disciplinary actions.
• Plan deliveries using the Inbound Planning Tool.
• Schedule Drivers to meet customers' expectations with efficient workloads.
• Communicate with customers and company employees on delivery concerns.
• Ensure customers' requirements are being met.
• Enter Customer Pickup Request.
• Assign Pickups to the Appropriate Driver.

Skills

Forklift operation

DOT regulations

Customer relations

Planning & scheduling

Safety awareness

Education

High school diploma or equivalent

Tools

Excel

Outlook

Word

Job description

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

AAA Cooper Dock Supervisors are a vital part of customer relations and are responsible for ensuring that our customers' freight is delivered on time and damage free.

Job Responsibilities

• Ensure safety of all employees
• Ability to resolve conflict
• Make recommendations to Terminal Manager on advancement opportunities and disciplinary suggestions of terminal employees
• Plan deliveries using the Inbound Planning Tool
• Schedule Drivers to meet customers' expectations with efficient workloads
• Communicate with customers, and company employees on delivery concerns
• Ensure customers requirements are being met
• Enter Customer Pickup Request
• Assign Pickups to the Appropriate Driver

Pay Range: 78000.00-83000.00 per_year, General Benefits:

As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

• Health, Dental and Vision Insurance
• Company Health Savings Account contributions
• 401k with company match
• Company paid life insurance
• Long Term Disability
• Dependent Life Insurance
• Accidental Death & Dismemberment Insurance
• Wellness programs
• Paid Holidays
• Paid vacation
• Uniforms
• Weekly direct payroll deposits
• Safety and Performance Rewards Program
• Tuition Reimbursement Program
• Employee Assistance Program

Job Requirements

• High school diploma or equivalent
• 21 years or older
• Pass DOT pre-employment drug screen and DOT physical
• Satisfactory background check
• Pass ACT road testFlexible Hours
• Have the ability to be certified as a forklift operator.
• Be familiar with proper procedures for handling hazardous materials.
• Perform all duties in accordance with company policies and procedures, and comply with all federal, state and local regulations that govern a safe work environment.
• Read, write, speak and understand English well.
• Count, add, and subtract digits up to 10,000's.
• Be able to operate a motor vehicle safely.
• Have a working knowledge of all DOT regulations that govern your particular job.
• Understanding of the LTL industry.
• Punctual, meticulous and reliable
• Computer literate (Excel, Outlook, Word).

Category: Service Center Leadership