DMH Program Manager (Clinical)

United American Indian I Inc; Los Angeles (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Retirement Plan with Employer Match

Paid Vacation

Job summary

United American Indian Involvement, Inc. seeks a DMH Program Manager (Clinical) to oversee outpatient behavioral health services for AI/AN communities in Los Angeles.

The role includes staff supervision, ensuring contract compliance, and coordinating with LA County DMH to maintain service quality. The position requires a Master’s degree in a behavioral health field, CA licensure, and experience with program management.

Qualifications

• Master’s degree or higher in Social Work, Clinical Psychology, or related behavioral health field; PhD/PsyD in Psychology accepted.

Responsibilities

• Participate in program leadership, supervise staff, and develop quality improvement strategies.
• Provide direct clinical services and carry a caseload.
• Facilitate Clinical Supervision sessions.
• Manage waitlist and oversee program compliance.
• Develop, monitor and evaluate program workflow; prepare reports.

Skills

Staff supervision

Caseload management

Clinical supervision

Waitlist management

Program compliance

Workflow development

Data entry

HIPAA compliance

Communication

Trauma-informed care

Cultural competence

Staff training

Education

Master’s in Social Work/Clinical Psychology or related field

CA Licensure: LCSW/LMFT/Licensed Psychologist

Clinical Supervisor training (per BBS)

Tools

Electronic health records

Grant databases

Job description

Description

United American Indian Involvement (UAII) is the only Urban Indian Organization in Los Angeles County, proudly serving as a home for American Indian and Alaska Native communities. Through our healthcare facility and culturally centered programs, we provide essential physical, behavioral, and spiritual health services—helping individuals stay connected to their Tribal heritage and traditions.

For over 50 years, UAII has grown to become the largest nonprofit provider of health and human services for American Indians and Alaska Natives in Los Angeles, home to the nation’s largest Urban Indian population. Our dedicated team delivers compassionate care that supports daily healing, resilience, and the continued strength of our communities. UAII is committed to uphold Indigenous values in all aspects of our work. It guides our actions, relationships, and responsibilities, ensuring that we serve our communities with integrity, respect, and accountability.

Core Principles

• Respect for Relatives – I will honor the dignity of all people, recognizing that every individual is a relative deserving of respect, compassion, and care.
• Community Responsibility – My work is not only for individual benefit but for the collective well-being of our communities, present and future.
• Cultural Integrity - I will safeguard and uplift Indigenous languages, traditions, and cultural practices, ensuring they remain central to our organizational life.
• Reciprocity - We give back in balance with what we receive, fostering mutual trust and accountability in all relationships.
• Stewardship – I will act as a caretaker of our communities, resources, and environment, mindful of the impact of our decisions on future generations.
• Truth and Transparency – I will communicate honestly and openly, ensuring clarity in our commitments and accountability in our actions

The (DMH) Program Manager (Clinical) is a grant funded position.

Position Summary

The DMH Program Manager is part of a multi-disciplinary team that provides comprehensive outpatient behavioral health (mental health and substance abuse) prevention, treatment and aftercare services for AI/AN youth, adolescents, and adults. The DMH Program Manager is responsible for program compliance for UAII’s contract with LA County Department of Mental Health. The DMH Program Manager also represents the agency at community events, meetings, and during program reviews. The DMH Program Manager assists the Program Director in ensuring the overall effectiveness of the Manager’s respective Program.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Participate in the leadership of the DMH program by assisting with staff supervision, development of quality improvement strategies and implementation efforts
• Provide direct services and carry a caseload
• Facilitate Clinical Supervision sessions.
• Manage waitlist.
• Oversee program compliance.
• Develop, monitor and evaluate program workflow.
• Participate in project related activities with outside partner agencies, internal department partners, and stakeholders, working to advance program-specific goals as well as the overall agency interests effectively
• Complete monthly, quarterly, semi-annual and/or annual program reports, as required.
• Enter data into grant specific databases, ensuring that entry is accurate and timely.
• Attend, coordinate and or participate in program meetings, including off-site meetings requiring travel.
• Regularly communicate with funding entities to ensure adherence to program requirements.
• Keep Director and stakeholders informed regarding activities, issues and challenges.
• Assist the Program Director in supervising program staff, including the provision of training and support for therapists, care coordinators, in-home workers, and other staff.
• Manage audit or technical review preparation and represent the team at the audit or technical review.
• Assist in budget management under the guidance of the Program Director or Executive Leadership.
• Attend all staff meetings and departmental and agency events as required by Program Director or Executive Leadership.
• Adhere to agency policies and procedures and advances the goals of UAII in a manner that embodies the agency’s philosophy.
• Maintain strict confidentiality of client and personnel information.
• Available and willing to travel as needed.
• Ability to work evenings, and/or weekends as needed for Company events.
• Valid California driver’s license and automobile insurance.
• Responsible for maintaining a valid licensure and for ensuring timely completion of appropriate Continuing Education Units for renewal of license
• You may perform all elements of this position or identified components, other duties as assigned or required for the purpose of the position or for organizational efficiency and effective client service.

Requirements

Minimum Qualifications (Education & Experience)

• Master’s Degree or higher in Social Work, Clinical Psychology, or related behavioral health field, or Ph.D. or Psy.D. in Psychology from an accredited graduate program.
• Current State Licensure in California to practice independently; LCSW, LMFT, Licensed Psychologist
• Demonstrated experience in behavioral health program management and/or supervision.
• Prior experience working with LA County of Department of Mental Health, as an outpatient and/or contracted provider
• Possess training as a Clinical Supervisor, as outlined by California’s Board of Behavioral Sciences

Preferred Qualifications (Education & Experience)

• Experience working with American Indian and Alaska Native communities strongly preferred.
• Prior experience with program management, minimum of 3 years preferred
• Prior experience working with LA County of Department of Mental Health, as an outpatient and/or contracted provider

Knowledge & Skills

• Computer skills, including use of databases and electronic health records
• Maintain strict confidentiality of client and personnel information adhering to HIPAA, professional codes of conduct, State of CA regulations, Privacy Act, and UAII policies and procedures
• Demonstrable ability to communicate effectively and professionally both verbally and in writing
• Knowledge and understanding of trauma-informed modalities to provide culturally relevant care to American Indian/Alaska Native and Indigenous communities
• A self-starter who is able to work independently and as a team member; who consistently demonstrates professionalism, courtesy, efficiency, excellent internal and external customer service, high ethical standards and behavior that contributes to harmonious relationships.
• Demonstrated ability or willingness to work with culturally diverse populations, including youth, adolescents, adults and elders.
• Knowledge of and/or sensitivity to the needs of the American Indian community/culture.
• Willingness to learn new skills and participate in training sessions relevant to the position.

Conditions of Hire

• Eligibility to work in the U.S.
• Fingerprint clearance and post-offer drug test.
• Proof of hepatitis B vaccination and TB screening.
• UAII strongly encourages COVID-19 and Influenza vaccinations; in the absence of the recommended vaccinations, employees are advised to wear a mask while in clinic areas.

Benefits

• Medical, Dental, and Vision Coverage
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance Plans
• Company-paid Short-Term & Long-Term Disability
• Company-paid Basic Life Insurance and AD&D
• HSA, FSA
• 403(b) Retirement Plan with 4% Employer Match
• Employee Assistance Program
• Bereavement and Jury Duty Paid Leave
• Employee Wellness Program
• Paid Vacation - 12 days (first 2 years)

Working Conditions

The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and/or sit. The employee is occasionally required to walk, sit and climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision and depth perception.

United American Indian Involvement, Inc. (UAII) provides equal employment opportunities (EEO) to all employees and applicants for employment. All qualified applicants will receive consideration for employment without regard to any protected status under federal, state, or local law. UAII is a drug-free workplace and complies with ADA regulations. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UAII is committed to providing reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, in accordance with applicable law.