DME Service Technician - Mankato

Handi Medical Supply; Mankato (MN); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health

Dental

Vision

401K plus match

Incentive program

Life insurance

Paid time off

Paid holidays

Long-term disability

Short-term disability

Free parking

Volunteer pay

Job summary

Handi Medical Supply in Mankato, MN is seeking a Field Service Technician to deliver, set up, and train customers on home medical equipment such as hospital beds and wheelchairs. You will assess and repair equipment, coordinate with coordinators, and participate in a 24-hour on-call rotation.

Qualified candidates have a high school diploma or equivalent, auto mechanic or related mechanical experience, a valid driver’s license, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• Auto mechanic or related mechanical experience.
• Valid driver's license.
• Strong communication skills.

Responsibilities

• Delivers, sets up, and instructs customers on home medical equipment.
• Loads, transports, and unloads equipment safely.
• Performs basic visual inspections for cleanliness and readiness.
• Communicates clear instructions on safe operation.
• Demonstrates equipment operation before leaving.
• Maintains HIPAA compliance and infection control.
• Assesses and repairs equipment per manufacturer guidelines.
• Coordinates schedules for deliveries, assessments and repairs.
• Participates in 24/7 on-call service.

Skills

Auto mechanic experience

Mechanical/technical experience

Valid driver's license

Strong communication skills

Education

High school diploma or equivalent

Job description

Join the team atHandi Medical Supply and enrich the lives of others in this rewarding role!

Are you mechanical and eager to learn new things? We are seeking a motivated professional to deliver, assess and repair durable medical equipment such as a manual or power wheelchairs andhospital beds in the Mankato area. Auto mechanic skills transfer well into this role!Check out our career site and see what our culture is all about.

Handi was rated as a Top Work Place by the Star Tribune the last 11 years! We are thankful to our team members and are privileged to say we are a top place to work!

$23 - $26 / hour, full-time, Monday - Friday, 8:30am to 5pm, regular on-call rotation

Essential Functions:

• Delivers, sets up, and instructs customers and caregivers on the proper usage of home medical equipment. Typical equipment includes hospital beds, walkers, manual and power wheelchairs, patient lifts, lift chairs, oxygen concentrators, suction machines and enteral pumps
• Safely loads, secures, transports, and unloads equipment in compliance with company policies and safety standards
• Performs basic visual inspections of equipment to ensure cleanliness and readiness for customer use
• Communicates compassionately and professionally with customers, caregivers, and family members providing clear, customer-friendly instructions onthe safe operation, care and proper use of equipment
• Demonstrates equipment operation while ensuring customer and/or caregiver understanding before leaving the site
• Follows HIPAA guidelines and always maintains patient confidentiality
• Adheres to infection control, cleaning, and safety protocols
• Assesses and repairs home medical equipment and complex rehab equipment per the manufacturer’s guidelines and in conjunction with resources provided by the vendor (customer and technical support, website, and manufacturer literature)
• Coordinates schedules with coordinators and/or leadership for timely deliveries, assessments and repairs
• Remains current with applicable accreditation, payer, state, and federal regulatory authorities that oversee the home medical equipment industry
• Ensures the full and appropriate completion of all required documents upon delivery
• Participates in call rotation to provide emergency 24-hour service to customers

Candidates must meet the following requirements:

• High school diploma or equivalent
• Prefer related mechanical and/or technical experience
• Auto mechanic experience a plus
• Must possess a valid driver's license
• Must be 18 years of age or older
• Strong communication skills to include all communication types

Our Mission is to Enrich Lives by:

• Serving our customers with integrity and compassion
• Delivering outstanding customer experiences
• Appreciating and acknowledging each other's contributions to excellence
• Showing respect to all

Benefits include but are not limited to:

• health
• dental
• vision
• 401K plus match
• incentive program
• life insurance
• paid time off
• paid holidays
• long-term disability
• short-term disability
• free parking
• volunteer pay

We are an Equal Opportunity Employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.