DLO Phlebotomy Service Rep I

Quest Diagnostics Incorporated; Shawnee (OK); On-site; USD 25,000 - 30,000; Full time

Job summary

Diagnostic Laboratory of Oklahoma (DLO) in Shawnee, OK is seeking a professional phlebotomist to collect blood samples and support patient care. You will perform venipuncture, prepare specimens, and ensure accurate handling in a fast-paced lab environment.

Responsibilities include documenting patient information, coordinating with internal teams and clients, and maintaining safety and quality standards. Flexibility with schedule and physical tasks is required.

Qualifications

• Proven ability to collect blood from patients of all age groups (pediatric to geriatric).
• Experience handling specimens and labeling per procedures.
• Able to maintain accuracy and quality in a high-volume setting.

Responsibilities

• Collect specimens according to established procedures.
• Accession patient and test information into the Care 360 system.
• Process and prepare all types of specimens for testing.
• Obtain billing information from patients and ICD-10 information from clients, as needed.
• Communicate clearly and professionally with internal teams, patients, and external customers.

Skills

Venipuncture techniques

Interpersonal skills

Data entry

Basic computer use

Job description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Shawnee, OK

Hours: Monday - Thursday 8:30am- 5:30pm and Friday 8:30am - 1:00pm

Essential Functions

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Collect specimens according to established procedures. This includes, but not limited to: drug screeCollect blood and urine specimens using approved techniques and equipment
• Accession patient and test information accurately into the Care 360 system
• Process and prepare all types of specimens for testing
• Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers

Qualifications

Required Knowledge: Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.

Required Experience:

• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
• Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
• Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
• Proficiency in basic computer use, including keyboarding and data entry

Special Requirements

• Flexibility with your schedule - you may occasionally need to start early or stay late to meet patient or client needs
• Willingness to travel or work at different locations if business needs change
• Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
• Comfortable sitting or standing for extended periods of time
• Ability to perform hands-on, repetitive tasks throughout the day with good attention to detail
• Comfortable using a computer and phone regularly
• Good hand coordination and steady movements
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.