DLO Phlebotomy Service Rep I

Quest Diagnostics Incorporated; Norman (OK); On-site; USD 31,000 - 42,000; Full time

Job summary

Diagnostic Laboratory of Oklahoma (DLO) in Norman, OK is seeking a dedicated phlebotomist to collect blood specimens and prepare them for testing. The role emphasizes accuracy, compassionate patient care, and adherence to safety protocols.

You will work with the Care 360 system to accession data, coordinate with clinical staff, and support a efficient lab workflow. Flexibility for schedule changes and a collaborative team environment are valued.

Qualifications

• Established venipuncture techniques with vacutainer needles and butterfly devices.
• Demonstrated ability to collect specimens from pediatric to geriatric patients.
• Strong data entry and basic computer skills for Care 360 system.

Responsibilities

• Collect blood and urine specimens using approved techniques and equipment.
• Accession patient and test information accurately into the Care 360 system.
• Process and prepare all types of specimens for testing.
• Obtain billing information and ICD-10 data as needed.
• Communicate clearly with patients and internal teams.

Skills

Venipuncture techniques

Patient interaction

Data entry

Team collaboration

Job description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Norman, OK

Hours: Monday-Friday 6:30am-3:30pm

Essential Functions

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Collect blood and urine specimens using approved techniques and equipment
• Accession patient and test information accurately into the Care 360 system
• Process and prepare all types of specimens for testing
• Obtain billing information from patients and ICD-10 diagnosis information from clients, as needed
• Communicate clearly, courteously, and professionally with internal teams, patients, and external customers

Qualifications

Required Knowledge: Demonstrated knowledge of venipuncture techniques utilizing vacutainer needles and hubs, butterfly devices, safety needles, and syringes.

Required Experience:

• Proven ability to collect blood specimens from patients of all age groups, including pediatric and geriatric populations
• Ability to manage a high patient volume efficiently while maintaining accuracy and quality standards
• Strong interpersonal skills with the ability to collaborate effectively with all DLO departments and clients
• Proficiency in basic computer use, including keyboarding and data entry

Special Requirements:

• Flexibility with your schedule - you may occasionally need to start early or stay late to meet patient or client needs
• Willingness to travel or work at different locations if business needs change
• Ability to lift and carry light to moderately heavy items (up to 40 lbs occasionally, with help for anything heavier)
• Comfortable sitting or standing for extended periods of time
• Ability to perform hands‑on, repetitive tasks throughout the day with good attention to detail
• Comfortable using a computer and phone regularly
• Good hand coordination and steady movements
• Ability to move throughout the day, including walking, bending, reaching, twisting, pushing, and pulling

60715

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.