DIY Auto Parts Specialist & Customer Solutions Pro

Advance Auto Parts; Owensboro (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive parts retailer seeks a Retail Parts Pro to enhance customer service and support DIY projects. This full-time role requires expertise in automotive systems and parts selling. Candidates should possess 3–5 years of automotive parts experience and strong communication skills. The role involves managing customer interactions and ensuring store appearance standards. Competitive compensation is offered.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English (Spanish a plus).

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Skills

Friendly communication

Safety knowledge

Ability to locate and stock parts

Advanced selling skills for DIY

Working knowledge of automotive systems

Strong organizational skills

Education

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive parts retailer seeks a Retail Parts Pro to enhance customer service and support DIY projects. This full-time role requires expertise in automotive systems and parts selling. Candidates should possess 3–5 years of automotive parts experience and strong communication skills. The role involves managing customer interactions and ensuring store appearance standards. Competitive compensation is offered.