DIY Auto Parts Pro — In-Store Expert & Service Lead

Advance Auto Parts; Johnson City (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A prominent automotive retail company is seeking a Retail Parts Pro in Johnson City, TN. This full-time role involves supporting DIY customers with sales and advanced automotive knowledge. Candidates should have proficiency in customer service, automotive systems, and demonstrated sales ability. The position requires effective communication, organizational skills, and prior automotive parts experience.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Ability to read and interpret documents such as safety rules and maintenance instructions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing.

Skills

Automotive systems knowledge

Sales experience

Customer service skills

Parts lookup skills

Communication skills

Organizational skills

Education

Valid driver’s license

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A prominent automotive retail company is seeking a Retail Parts Pro in Johnson City, TN. This full-time role involves supporting DIY customers with sales and advanced automotive knowledge. Candidates should have proficiency in customer service, automotive systems, and demonstrated sales ability. The position requires effective communication, organizational skills, and prior automotive parts experience.