A leading automotive retail company in Woodstock, Georgia is seeking a Retail Parts Pro. The role requires expertise in automotive systems and a strong ability to provide excellent customer service and sales support. Candidates should have proven experience with automotive parts and fulfill customer transactions effectively, preferably with ASE certification. This full-time position offers a dynamic retail environment with various responsibilities including managing DIY services and maintaining store standards.
Qualifications
3-5 years of prior automotive parts experience.
Proven sales ability with past experience in fulfillment of customer transactions.
Successfully complete the Parts Knowledge Assessment.
Responsibilities
Provide GAS2 selling experience for DIY customer visits and phone calls.
Achieve personal/store sales goals and service objectives.
Manage DIY services including battery installation, testing, wiper installs.
Ensure high standards of customer service and store appearance standards.
Skills
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced selling skills for DIY
Education
Valid driver's license
ASE Certification (preferred)
Tools
Microsoft Word
Microsoft Excel
Job description
A leading automotive retail company in Woodstock, Georgia is seeking a Retail Parts Pro. The role requires expertise in automotive systems and a strong ability to provide excellent customer service and sales support. Candidates should have proven experience with automotive parts and fulfill customer transactions effectively, preferably with ASE certification. This full-time position offers a dynamic retail environment with various responsibilities including managing DIY services and maintaining store standards.