DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems and automotive parts. The role involves parts sourcing, diagnostic testing, and assisting customers in person and over the phone.

The position requires 3–5 years of automotive parts experience, ASE certification preferred but not required, and flexibility to work various days and weekends. Equal opportunity employer.

Qualifications

• Experience in GAS2 selling and customer service required or demonstrated.
• Knowledge of parts lookup and automotive systems is essential.
• Familiarity with testing/diagnostic equipment and service processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Meet sales goals and service objectives for the store.
• Manage DIY services such as battery testing and wiper installs.
• Maintain high customer service and store appearance standards.
• Handle key holder duties including opening/closing tasks.

Skills

GAS2 selling

Customer service

Parts lookup

Diagnostic equipment

Inventory systems

Microsoft Excel

Tools

POS systems

Microsoft Word

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY functions with expert knowledge of store systems and automotive parts. The role involves parts sourcing, diagnostic testing, and assisting customers in person and over the phone.

The position requires 3–5 years of automotive parts experience, ASE certification preferred but not required, and flexibility to work various days and weekends. Equal opportunity employer.