DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 26,000 - 29,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to join our stores in the United States. This full-time role requires deep automotive parts knowledge, strong customer service, and the ability to assist do-it-yourself customers both in-person and over the phone.

You'll manage parts identification, source from multiple channels, and support inventory and store operations. ASE certification is preferred; a valid driver's license is required.

Qualifications

• Experience with automotive systems and diagnostics.
• Speak and write English; Spanish a plus.
• Proficient with Microsoft Word/Excel and manuals.
• 3–5 years of automotive parts experience.

Responsibilities

• Provide GAS2 selling experience for DIY customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery testing and wiper installs.
• Assist in store inventory processes and maintain cleanliness.
• Perform key holder duties (opening/closing, safety, task assignment).

Skills

Automotive knowledge

Diagnostics ability

Parts lookup systems

Customer service

MS Office

Education

Valid driver's license

ASE certification preferred

Tools

Inventory software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to join our stores in the United States. This full-time role requires deep automotive parts knowledge, strong customer service, and the ability to assist do-it-yourself customers both in-person and over the phone.

You'll manage parts identification, source from multiple channels, and support inventory and store operations. ASE certification is preferred; a valid driver's license is required.