DIY Auto Parts Pro — Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 34,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store and by phone, providing expert parts knowledge and service.

The role focuses on achieving personal and store sales goals while maintaining high customer service and store appearance standards. Candidates with 3–5 years in automotive parts and proven sales ability are preferred; ASE certification is a plus and must be able to operate store systems and perform basic DIY services like battery installation and

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability in customer transactions

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Customer service

Sales experience

Parts lookup

Parts inventory

Education

ASE certification

Tools

MS Word

MS Excel

POS system

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers in-store and by phone, providing expert parts knowledge and service.

The role focuses on achieving personal and store sales goals while maintaining high customer service and store appearance standards. Candidates with 3–5 years in automotive parts and proven sales ability are preferred; ASE certification is a plus and must be able to operate store systems and perform basic DIY services like battery installation and