DIY Auto Parts Pro - Expert Retail Sales & Tech Support

Advance Auto Parts; Baton Rouge (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A nationwide auto parts retailer is seeking a Retail Parts Pro in Baton Rouge, LA. The ideal candidate will possess expert knowledge in automotive parts and systems, manage retail services, and deliver excellent customer experiences. This full-time role requires effective communication skills, a valid driver's license, and prior automotive experience. Collaborate with customers to meet their needs while achieving store sales goals.

Qualifications

• Must have the ability to read and interpret documents such as safety rules and parts catalogs.
• Speak and write English; Spanish is a plus.
• Successfully complete the Parts Knowledge Assessment.
• Ability to work an assortment of days, evenings, and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Parts and automotive system knowledge skills

Advanced selling skills for DIY

Expert at testing and diagnostic equipment for DIY services

Education

Valid driver’s license

3-5 years of prior automotive parts experience

Tools

Microsoft Office (Word, Excel)

Job description

A nationwide auto parts retailer is seeking a Retail Parts Pro in Baton Rouge, LA. The ideal candidate will possess expert knowledge in automotive parts and systems, manage retail services, and deliver excellent customer experiences. This full-time role requires effective communication skills, a valid driver's license, and prior automotive experience. Collaborate with customers to meet their needs while achieving store sales goals.