DIY Auto Parts Pro: Expert Parts & Service

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro to deliver expert automotive parts knowledge and high-quality DIY service in-store and over the phone. The role emphasizes parts identification, troubleshooting, and sourcing from multiple channels, with a focus on safety and customer satisfaction.

The position is full-time, requires 3–5 years of automotive parts experience, a valid driver’s license, and ASE certification is preferred but not required.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Valid driver's license; ASE certification preferred but not required.
• English language skills; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).
• Assist in inventory processes (truck put away, cycle counts, back stock).
• Maintain store cleanliness and operate inventory and POS systems.

Skills

GAS2 selling

Customer service

Parts lookup

Inventory management

Diagnostic equipment testing

ASE P2 certification

Safety knowledge

Store POS systems

Microsoft Word/Excel

English proficiency

Education

ASE Certification (preferred)

Tools

POS system

Parts lookup systems

Job description

Advance Auto Parts is hiring a Retail Parts Pro to deliver expert automotive parts knowledge and high-quality DIY service in-store and over the phone. The role emphasizes parts identification, troubleshooting, and sourcing from multiple channels, with a focus on safety and customer satisfaction.

The position is full-time, requires 3–5 years of automotive parts experience, a valid driver’s license, and ASE certification is preferred but not required.