DIY Auto Parts Pro — Expert Parts & Service

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert parts knowledge to DIY customers and support advanced store systems. The role emphasizes accurate parts identification, service execution, and proactive shelving and inventory management.

The position requires strong customer service skills and the ability to perform battery testing, wiper installations, and other DIY tasks, with a focus on safety and store appearance.

Qualifications

• Experience with automotive parts and service processes.
• Proven ability to meet sales goals and provide quality customer service.
• Familiarity with store inventory systems and parts lookup tools.
• Able to perform DIY services like battery testing and wiper installations.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems

Customer service

Communication

Parts lookup

Inventory control

POS systems

Diagnostics tools

Safety awareness

Flexible schedule

Education

Driver's license

ASE certification

Tools

Microsoft Word

Microsoft Excel

POS software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert parts knowledge to DIY customers and support advanced store systems. The role emphasizes accurate parts identification, service execution, and proactive shelving and inventory management.

The position requires strong customer service skills and the ability to perform battery testing, wiper installations, and other DIY tasks, with a focus on safety and store appearance.