DIY Auto Parts Pro: Customer-Focused Sales & Service

Advance Auto Parts; Gastonia (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading automotive retail company located in Gastonia, NC is seeking a Retail Parts Pro. The role involves supporting DIY customers with expert knowledge of automotive systems and parts. Responsibilities include managing services like battery installation, achieving sales goals, and maintaining store standards. Candidates should have 3-5 years of automotive parts experience and strong communication skills. This is a full-time position with mid-senior level responsibilities.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Speak and write English (Spanish a plus); communicate effectively.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation and testing.
• Ensure high standards of customer service.

Skills

Friendly communication

Parts and automotive system knowledge skills

Strong organizational skills

Ability to locate and stock parts

Safety knowledge and skills

Education

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retail company located in Gastonia, NC is seeking a Retail Parts Pro. The role involves supporting DIY customers with expert knowledge of automotive systems and parts. Responsibilities include managing services like battery installation, achieving sales goals, and maintaining store standards. Candidates should have 3-5 years of automotive parts experience and strong communication skills. This is a full-time position with mid-senior level responsibilities.