DIY Auto Parts Expert & Customer Solutions Specialist

Advance Auto Parts Inc.; New York (NY); On-site; USD 25,000 - 28,000; Full time

Job summary

Advance Auto Parts Inc. in New York, NY seeks a Retail Parts Pro to support advanced DIY services and sales.

The role requires expert knowledge of store systems, parts and automotive knowledge, with ability to source from special orders and other sources and to assist with troubleshooting. You will handle customer inquiries, manage inventory, perform services like battery testing and wiper installs, and uphold store appearance.

Qualifications

• 3–5 years of prior automotive parts experience.
• Strong knowledge of automotive systems and parts.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Basic math

MS Excel

MS Word

Education

Driver's license

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Microsoft Word/Excel

Job description

Advance Auto Parts Inc. in New York, NY seeks a Retail Parts Pro to support advanced DIY services and sales.

The role requires expert knowledge of store systems, parts and automotive knowledge, with ability to source from special orders and other sources and to assist with troubleshooting. You will handle customer inquiries, manage inventory, perform services like battery testing and wiper installs, and uphold store appearance.