Divisional Clinical Engineering Manager

Agiliti Health, Inc.; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance options

401K with employer match

Paid Time Off

Job summary

Agiliti Health, Inc. is seeking a Divisional Clinical Engineering Manager to oversee operations across multiple sites in the Southcentral Division. You will lead Technical Service Managers, Supervisors, Biomedical Technicians, and Field Service Technicians to drive operational excellence and business growth.

The role emphasizes program implementation, customer relations, and strategic staffing. Travel up to 90% and a strong background in healthcare equipment management are essential.

Qualifications

• Experience with financial management, contracts, margins, and P&L.
• Proficient with Microsoft PowerPoint, Word, Excel.
• Ability to travel up to 90% across states.
• Strong communication, leadership, and interpersonal skills.

Responsibilities

• Provide oversight and direction across multiple sites/states within the Southcentral Division.
• Lead Technical Service Managers, Supervisors, Biomedical Technicians, and Field Service Technicians to drive growth and excellence.
• Support 360 Program implementation including planning, calls, onboarding, and data gathering.
• Build relationships with customers, support Sales with operational data and QBRs, ensure billing accuracy & regulatory compliance.
• Lead staffing decisions, onboarding, and training using CES materials to develop high-performing teams.
• Drive continuous improvement in processes, technology, and operations; act as Field voice for divisional needs.

Skills

Finance & contract mgmt

MS Office proficiency

Travel up to 90%

Leadership & communication

Education

Bachelor's degree in biomedical engineering or related field

Tools

MS Office

Job description

Who We Are

Agiliti is a leading provider of medical equipment management and service solutions, helping healthcare organizations access, manage, and maintain the equipment they need to deliver high-quality patient care. Our Clinical Engineering Services (CES) team partners with hospitals and health systems to optimize equipment performance, ensure compliance, and drive operational efficiency. We are committed to advancing healthcare through innovation, service excellence, and a customer-first mindset.

What's in it for You?

• Opportunity to lead across a large, multi-state division (Texas, Oklahoma, Kansas, Missouri, Arkansas)
• High-impact leadership role with visibility to regional and corporate leadership
• Ability to drive revenue growth, operational excellence, and customer satisfaction
• Exposure to advanced healthcare technologies and high-end medical equipment
• Career growth within a national organization committed to development and advancement
• Collaborative culture focused on Best Practices, innovation, and continuous improvement
• Competitive compensation and benefits package

What You Will Do in This Role?

The Divisional Clinical Engineering Manager is a key leadership role responsible for providing oversight and direction across multiple sites and states within the Southcentral Division. You will lead Technical Service Managers, Supervisors, Biomedical Technicians, and Field Service Technicians while driving operational excellence and business growth.

360 Program Implementation Support:

• Assist the 360 Program Implementation Manager in planning and executing program components
• Actively lead and participate in weekly implementation calls
• Support onboarding and training of implementation team members
• Collaborate on assessments, data gathering, and proposal development
• Provide leadership support to implementation teams as needed
• Perform other duties as assigned

Customer Relations:

• Build strong relationships with customer champions and act as an operations liaison
• Support Sales teams by preparing and presenting operational data for Quarterly Business Reviews (QBRs)
• Ensure accurate billing documentation and regulatory compliance
• Assist with monitoring and collection of Accounts Receivable (A/R)
• Partner with customers and sales to maintain and grow divisional revenue
• Establish credibility and trust with administrators, clinicians, and staff

Hiring & Training:

• Identify and adjust staffing needs aligned with revenue and EBITDA targets
• Partner with Human Resources to recruit, assess, and onboard new employees
• Lead onboarding utilizing CES training materials to drive engagement and consistency
• Develop high-performing teams through training and Best Practice initiatives

Field Support & Projects:

• Drive continuous improvement through process, technology, and operational enhancements
• Collaborate with field operations teams to improve performance and outcomes
• Conduct quality audits as needed
• Support enhancements across systems (Central, inCommand, inCare, in-Service)
• Act as the "Voice of the Field" to represent divisional needs and insights

What You Will Need for This Role?

Required Experience:

• Business and Financial management expertise to assist with contract, account margin and budget management, and P and L experience.
• Advanced computer skills required (Microsoft Power Point, Word, & Excel)
• Attention to detail, organization, and time management skills
• Ability to multi-task
• Willingness to share specialized knowledge with others to increase overall team effectiveness
• Ability to travel up to 90% of time
• Ability to engage and actively participate in department initiatives
• Communicates effectively through written and oral communication
• Presents a positive, professional, customer-focused attitude with a passion to succeed
• Identifies skill development areas and take the initiative to learn new processes and technologies
• Works to display Customer Care Team Vision and Mission initiatives
• Ensures accountability and produces high quality work
• Willingness and desire to learn and continuously improve

Required Skills & Abilities:

• Bachelor's degree in a biomedical engineering, electronics or related field preferred.
• Minimum of 7-10 years of professional experience in
• Knowledge of the healthcare industry, including and understanding of hospital operations or alternate care providers.
• Worked within a healthcare facility and undergone implementation and management of the Medical Equipment Management Plan.
• Knowledge and experience working with the Joint Commission (JCAHO) and Del Norske Veritas (DNV GL).
• Knowledge and experience with High end Modalities such as Anesthesia and Diagnostic Imaging including repair and maintenance of this equipment.
• Valid Drivers License.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.