DIVISION QUALITY MANAGER (Director level)

Research Group; Erie (Erie County); On-site; USD 120,000 - 190,000; Full time

Job summary

Research Group seeks a senior quality leader in the United States to manage department resources and drive the quality management system across the division. You will coordinate the Zero Defects program, ensuring product quality aligns with customer and regulatory requirements and corporate standards.

The role requires guiding training for staff involved in quality, coordinating internal and third-party audits, and implementing metrics to monitor trends in quality, customer satisfaction, and

Qualifications

• Bachelor’s degree in business, engineering, or related discipline; MS/MBA strongly preferred.
• 10+ years of progressive experience in the Quality field (Engineering, Assurance, Control and/or Systems).
• 5+ years of experience managing and leading teams; including multi-site operations.
• Significant experience leading Quality in the Chemical industry is required.
• International experience preferred.

Responsibilities

• Manages department resources and coordinates the implementation of the quality management system to cost-effectively facilitate quality and compliance.
• Leads the Zero Defects program implementation within the division.
• Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
• Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
• Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
• Coordinates necessary division personnel for internal, customer and third-party quality system audits.
• Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
• Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality.

Skills

Quality management

Leadership

Regulatory compliance

Cross-functional collaboration

Process improvement

Education

Bachelor’s degree

Master’s degree (MS or MBA)

Job description

• Full-time

Job Description

Responsibilities

• Manages department resources and coordinates the implementation of the quality management system to cost-effectively facilitate quality and compliance.
• Leads the Zero Defects program implementation within the division.
• Communicates customer, regulatory and organizational requirements to assure product quality, contract compliance and customer satisfaction.
• Oversees the effective documentation and implementation of the quality management system to assure compliance with customer and regulatory requirements and the standards set by corporate/division policies.
• Works with division leadership to ensure that individuals performing functions affecting quality are trained and demonstrate the appropriate skills and performance results.
• Coordinates necessary division personnel for internal, customer and third-party quality system audits.
• Maintains a corrective action system to analyze and correct nonconforming conditions and complaints.
• Implements the performance measurements necessary to effectively evaluate organizational performance and trends in product quality, services, customer satisfaction and the cost of poor quality.

Qualifications

Requirements

• Bachelor’s degree in business, engineering, or other related discipline; a Master’s degree (MS or MBA) strongly preferred.
• 10+ years of progressive experience in the Quality field…Engineering, Assurance, Control and/or Systems.
• 5+ years of experience managing and leading teams; including multi-site operations.
• Significant experience leading Quality in the Chemical industry is required.
• International experience preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.