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Purpose Financial/Advance America. seeks a Director of Operations to oversee 12–18 centers within the division, coaching managers, driving performance and controlling expenses while aligning with company goals.
You will lead recruitment, training, and staff development, manage P&L, and implement compliance and loss prevention standards across multiple locations. Extensive travel is required to visit centers and ensure consistent execution of strategies.
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Company: Purpose Financial/Advance America.
Address :3901 Hardy Street, Suite 20 ,Hattiesburg ,Mississippi ,United States -39402
Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 1,900 locations and online lending services.
We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!
Responsible for the direction of 12 – 18 centers in a division. Includes, but not limited to, coaching and developing managers, managing performance and expenses, recruitment and selection of team members, supporting the business strategies to achieve the Division’s financial, service, collection and growth goals.
Manage P&L. Set financial goals for centers. Maintain accurate cash controls and security procedures with Company and Loss Prevention standards. Prepare and execute periodic center business reviews with assigned centers. Review and action plan around regional compliance reviews completed periodically by Regional Compliance Specialist with center staff. Review operating results of centers to identify areas of opportunity for increased profits and/or decreased expenses. Oversee expansion of new centers and expansion or implementation of new products and services. Support the region’s financial goals.
Maintain an on-going marketing strategy and marketing tracking sheets for the centers. Conduct divisional market analysis/strategy to increase total market share and active accounts.
Recognize and develop skills/abilities of associates in order to meet center and Company objectives. Motivate, train and develop center team members on proper techniques and processes.
Recruiting, hiring, training, disciplining, evaluating, developing, and terminating employees within the division. Oversee bonuses and payroll.
Understand, recommend and sell products and services to meet customer’s needs. Demonstrate and develop associate sales techniques and strategies to meet customer’s needs.
Work with managers to ensure that all federal, state, and local laws are followed. Partner with Regional Compliance Specialist in the region to meet company expectations for compliance with company policy, federal, state, and local laws.
Oversee team in collections from past due, (NSF), and write-offs, consistent with Company policy and regulatory requirements.
College degree in business related field or equivalent experience.
Demonstrated knowledge of business operations in a multi-unit environment, preferably with 3 – 5 years of experience.
Standing/sitting for long periods of time; occasional lifting less than10 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks, and providing staffing coverage; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; ability to travel to, be physically present at, and complete the physical requirements.
Approachability
Black Book
Communication - Informing and Listening
Compliance
Confronting Direct Reports
Core Values and Business Ethics
Developing Direct Reports
Drive For Results
Hiring and Staffing
Manages Purpose and Actions
Managing & Measuring Work
Motivating Others
Personal Learning and Development
Planning and Organizing
Promoting Customer Focus Culture
Extensive travel within division.
The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business.
Must be eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check, MVR, credit check where required by state law, reference check, and drug test. Regular and punctual attendance is required. Must be available from 8:00AM to 8:00PM Monday through Saturday.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.