District Team Leader - Before/After School Care - Full Time

Greater Philadelphia YMCA; Conshohocken (Montgomery County); On-site; USD 90,000 - 120,000; Full time

Job summary

The Greater Philadelphia YMCA is seeking a District Leader to oversee the Childcare Organization's strategy, operations and profitability across multiple BASE/ELC locations. You will report to the District Team Leader, coach Site Leaders, and ensure high-quality programs, satisfaction, and safe environments.

This leadership role requires a Master’s degree preferred and at least 2 years as a multi-unit manager with direct P&L experience.

Qualifications

• Master’s degree preferred or equivalent education and experience.
• Minimum 2 years as a multi-unit manager.
• Direct P&L experience.
• Knowledge of child care licensing regulations preferred.
• Demonstrated ability to build collaborative relationships and foster teamwork.
• Experience in a fast-paced, high-growth, entrepreneurial environment is a plus.
• Strong organizational skills with ability to multi-task, prioritize, and meet deadlines.
• Excellent judgment, problem-solving and decision-making skills.

Responsibilities

• Promote and represent the mission and values of the YMCA. Participate as a member of the association staff team and contribute to a consistent YMCA image.
• Analyze Net Promoter Scores to ensure the best family and child experience is delivered.
• Oversee curriculum implementation and ensure high-quality program delivery and continuous improvement in all aspects of program operations.
• Maintain direct profit & loss responsibility for the assigned Region, District and individual site(s).
• Help market all childcare and related programs – seek out opportunities to promote the program at relevant school and community events. Be responsible for the internal growth opportunities of all locations in your area.
• Ensure sites/programs meet state-specific licensing requirements.
• Implement effective standardized operating procedures to achieve and maintain the highest possible quality rating score.
• Develop positive, collaborative relationships with school administration, family-teacher organizations, outside vendor staff and GPY staff including Association Office support staff.
• Manage key HR functions including scheduling, hiring and managing the performance of staff, supporting and promoting staff development and training through coaching and mentoring, and communicating with staff on classroom issues and standard operating procedures.
• Create and foster a climate for motivation.
• Mentor Site Team Leaders to ensure continuous growth through training, development, direction, assessing performance, and providing feedback.
• Provide effective individual performance evaluations and recognition programs and awards.
• Create and sustain an environment that values all people for their unique talents. Take an active role in promoting and leveraging practices that support diversity, inclusion, global engagement and cultural competence.
• Promote and sustain an environment where Safety and Child Protection are at the highest priority and have zero tolerance for non-compliance.
• Read and be accountable to follow the “GPY Child Care SOP” reflecting CDC guidelines; cleaning/disinfection, hygiene, health screening, PPE; ratios, and all future procedural updates to maintain a safe and healthy environment for all.
• Perform other related duties as assigned.

Skills

Multi-unit management

P&L experience

Leadership

Team collaboration

Organizational skills

Problem-solving

Entrepreneurial environment

Education

Masters degree or equivalent

Job description

Greater Philadelphia YMCA Employment Opportunity!

The District Leader position is a leadership role responsible for the Childcare Organization’s overall direction, coordination, operation, and success. The District Team Leader is directly accountable for the operation’s quality, family/child satisfaction and profitability of each site as well as the District. The District Leader is GPY’s liaison with site Team Leaders, educators, coaches, families, family organizations, school administration, and licensing agencies and representatives.

The District Team Leader provides daily support to a team of up to 15 BASE or ELC locations and offers ongoing leadership, motivation, and development. They are responsible for casting, coaching, communication, alignment, and holding Site Leaders and Directors (Advanced and Program) accountable to the collective Greater Philadelphia YMCA expectations. The District Team Leader acts as the Childcare ambassador, modeling and coaching staff to provide each family a great experience.

Some rewards for joining our team:

• Free YMCA membership – access to all branches!
• 50% off programming, including swimming lessons and childcare programs (early learning care, before and after care, day camp and overnight camp).
• Planning for your future? Ask us how we do it at the Y – it’s awesome!
• Comprehensive benefits package which includes health, dental and vision insurance, paid time off, tuition reimbursement, etc.

What is needed for this job:

• Master’s degree preferred or equivalent education and experience
• Minimum 2 years as a multi‑unit manager
• Direct P & L experience
• Knowledge of child care licensing regulations preferred
• Demonstrated ability to build collaborative relationships and foster teamwork
• Experience working in a fast‑paced, high‑growth, entrepreneurial environment is a plus
• Strong organizational skills and the ability to multi‑task, prioritize work and manage deadlines
• Must possess excellent judgment, problem‑solving and decision‑making skills

The responsibilities we will trust you with:

• Promote and represent the mission and values of the YMCA. Participate as a member of the association staff team and contribute to a consistent YMCA image.
• Analyze Net Promoter Scores to ensure the best family and child experience is delivered.
• Oversee the implementation of GPY’s chosen curriculum(s) and ensure high‑quality program delivery and continuous improvement in all aspects of program operations.
• Maintain direct profit & loss responsibility for the assigned Region, District and individual site(s).
• Help market all childcare and related programs – seek out opportunities to promote the program at relevant school and community events. Be responsible for the internal growth opportunities of all locations in your area.
• Ensure sites/programs meet state‑specific licensing requirements.
• Implement effective standardized operating procedures to achieve and maintain the highest possible quality rating score.
• Develop positive, collaborative relationships with school administration, family‑teacher organizations, outside vendor staff and GPY staff including Association Office support staff.
• Manage key HR functions including scheduling, hiring and managing the performance of staff, supporting and promoting staff development and training through coaching and mentoring, and communicating with staff on classroom issues and standard operating procedures.
• Create and foster a climate for motivation.
• Mentor Site Team Leaders to ensure continuous growth through training, development, direction, assessing performance, and providing feedback.
• Provide effective individual performance evaluations and recognition programs and awards.
• Create and sustain an environment that values all people for their unique talents. Take an active role in promoting and leveraging practices that support diversity, inclusion, global engagement and cultural competence.
• Promote and sustain an environment where Safety and Child Protection are at the highest priority and have zero tolerance for non‑compliance.
• Read and be accountable to follow the “GPY Child Care SOP” reflecting CDC guidelines; cleaning/disinfection, hygiene, health screening, PPE; ratios, and all future procedural updates to maintain a safe and healthy environment for all.
• Perform other related duties as assigned.

What you can expect:

• Support from an amazing team
• Opportunities to learn & grow
• Being a part of a non‑profit organization that works to make the community stronger

The Greater Philadelphia YMCA is an equal opportunity employer. The Y considers all applicants for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, or status as a Vietnam‑era or special disabled veteran or other protected classification and in accordance with applicable laws.