District Sales Manager - Riverside

LE1 See’s Candy Shops, Incorporated; Rancho Mirage (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid vacation

Paid sick leave

Parental leave

Job summary

See’s Candies is seeking a Territory Manager to supervise Shop Managers across a defined California territory, ensuring top-notch customer service and consistent store operations in line with company policies.

The role focuses on driving sales, coaching management teams, and upholding brand standards while maintaining compliant payroll and scheduling practices. Based in Rancho Mirage, CA, 92270, the position offers full benefits and opportunities for growth.

Qualifications

• Three to five years’ experience in management of multiple retail outlets.
• Proven excellent management, communication, and sales skills including providing leadership and motivation to employees.
• Valid driver’s license and acceptable driving record required.
• Physical ability to carry out the essential functions of the job, including driving and standing for extended periods.

Responsibilities

• Directly responsible for the supervision and development of Shop Managers, Asst. Managers, and Lead Associates within a territory.
• Identifies internal candidates for Area Managers and Shop Managers.
• Communicates territory goals and supervises efforts to achieve sales goals and increase volumes.
• Reviews monthly financial statements to identify opportunities and trends.
• Ensures compliance with shop guidelines, safety and loss prevention policies.
• Manages staffing plans, schedules, and hours within legal guidelines.

Skills

Management

Leadership

Sales

Communication

Job description

Work is Sweet! 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century.

Job Description Summary: This position is responsible for meeting territory sales goals; insuring superior service to See's customers through the supervision of assigned Retail and Quantity Discount locations within a specific territory; and insuring that all operational aspects of locations function smoothly, efficiently, and in accordance with established policies and procedures.

The pay range for this position is expected to be $80,000k-$90,000k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

POSITION RESPONSIBILITIES

• Directly responsible for the supervision and development of Shop Managers, Asst. Managers, and Lead Associates within a territory including recruiting, selection, hiring, training and development of Shop Management; performance management and evaluation; and progressive disciplinary action when needed. When appropriate, manages within established Union contract guidelines. Indirectly responsible for all other shop personnel.
• Identifies and develops internal candidates for Area Managers, Shop Managers and Assistant Managers.
• Communicates territory goals and supervises efforts to achieve sales goals and increase sales volumes; provides direction to shop personnel on selling techniques, customer service, visual merchandising, new product introductions and promotions and Quantity Discount related programs.
• Reviews, assesses and analyzes monthly financial statements to identify opportunities. Uses available reports to identify trends, problems and growth opportunities
• Insures that employees within the assigned territory are in compliance with all shop operational guidelines including organizational standards, product management, safety and loss prevention.
• Maintains a plan of action for fast, friendly customer service. Resolves customer complaints as needed. Supports Shop Managers, Assistant Managers and Sales Associates, as needed.
• Communicates various goals to the shop management team including sales and shop expenses, and coaches accordingly for the attainment of weekly, monthly, and annual goals.
• Allocates budgeted hours and continuously monitors results. Prepares shop schedules to appropriate levels and within legal guidelines. Provide guidance on scheduling/staffing in certain situations.
• Communicates and coordinates with Regional Sales Manager regarding issues pertaining to customer service and Loss Prevention violations. Participates in investigation of losses; reviews and consults with Regional Sales Manager and Human Resources on disciplinary action.
• Develops action plans with Shop Managers to correct problems and oversee the implementation of company policies and procedures.
• Maintains a plan of action for shop cleanliness, insuring shops are maintained according to corporate guidelines for cleanliness and appearance; monitors shop equipment, territory maintenance and janitorial requirements.
• Insures that all territory human resource, payroll, and shop paperwork is accurate and submitted to Shop Operations, Sales Audit, Payroll, and Human Resources according to guidelines.
• Maintains shop visit schedules to insure all shops within territory are provided adequate, on-site supervision.
• Insures that all shops are in compliance with all Safety Program guidelines including accident prevention, reporting, investigations and resolution, Emergency Action Plan, and hold-up procedures
• All See’s staff must be committed to the company’s core principles and workplace values, including a demonstrated commitment to diversity and inclusion.

MINIMUM QUALIFICATIONS

• Three to five years’ experience in management of multiple retail outlets.
• Proven excellent management, communication, and sales skills including providing leadership and motivation to employees.
• Valid driver’s license and acceptable driving record required.
• Physical ability to carry out the essential functions of the job, including: driving, standing and/or walking for extended periods, lifting up to 25 pounds frequently.
• Must office out of location in Rancho Mirage, CA 92270

The total compensation package for this position may also include other elements, in addition to a full range of generous medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

See's is an EOE See’s will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).

Welcome to See's Candies where every career choice is as delightful as our candy! Whether you're a seasoned professional or just starting your journey, you've come to the right place to satisfy your career cravings. From crafting irresistible confections to spreading joy to customers, every role at See's Candies is a chance to make a difference and leave a lasting impression.

Like a Box of Chocolates, we believe that variety is the spice of life, and it takes many unique individuals working together to reach our common goals. At See's, teamwork is the secret ingredient.

For over 100 years, See's Candies has been dedicated to making candy Mary See's way; helping to make the world a sweeter place, one piece of candy at a time.